首页
登录
职称英语
[originaltext]M: Ahem. Excuse me, where’s the manager? I want to see him.W: I’
[originaltext]M: Ahem. Excuse me, where’s the manager? I want to see him.W: I’
游客
2023-09-15
64
管理
问题
M: Ahem. Excuse me, where’s the manager? I want to see him.
W: I’m sorry, but the manager is not here today.
M: I demand a refund on these jeans. They are not the right size.
W: I’m so sorry, but the manager is not in. I’ll have to take care of your matter.
M: You see, I paid an expensive price for these jeans and one of your salesclerks gave me the wrong size. On top of that, he put them in a box so that only after I arrived home and my son tried them on was I aware of his trick.
W: I’m sorry, but I don’t think he did that deliberately.
M: I don’t care how sorry or apologetic you are. I want my money back.
W: Do you have the receipt with you?
M: No.
W: I’m sorry, but no receipt, no refund. This is our policy.
M: You’d better refund my money or else you’ll be in big trouble.
W: I’m terribly sorry, but I can’t refund your money. I can give you another pair of jeans in exchange for yours.
M: Isn’t there anything else that you can do?
W: No that’s the way it is.
M: Well, okay, I’ll exchange my jeans for another pair, but I’m not happy.
选项
A、The girl refused to refund the jeans.
B、He was given the wrong size.
C、The girl deliberately put the jeans in box.
D、The girl didn’t handle his complaint well.
答案
B
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3015484.html
相关试题推荐
[originaltext]M:Doyoufeellikegoingtothecinema? W:Oh,yes.Whatkindof
[originaltext]M:Doyoufeellikegoingtothecinema? W:Oh,yes.Whatkindof
[originaltext]W:Goodmorning,sir.CanIhelpyou?M:I’mlookingfor5or6cus
[originaltext]M:Iheardyouhadacceptedanofferfromabigcorporation.W:Yes
[originaltext]W:IsMaryreadytogototheairport?M:Ready?Shehasn’tevenfi
[originaltext]W:Areyoureadytocheckout?M:Yes,youpaythebill,andI’llc
[originaltext]W:I’mlosingmysleep.Ifeeltiredandsleepyallthetime.I’ve
[originaltext]M:I’veheardthatyouplaytheviolinverywell.W:Thankyou.Il
[originaltext]W:Nicetoseeyouagain,John.Ihopeyou’refeelingbetter.M:I’
[originaltext]W:IwanttobuyboththeskirtandtheT-shirt.Howmucharethey
随机试题
Readingtooneselfisamodernactivitythatwasalmostunknowntotheschol
Whytheinductiveandmathematicalsciences,aftertheirfirstrapiddevelopm
JourneyinCatastrophes:ThreeFormsofViolentStormsI.Windsan
Theincreaseinglobaltrademeansthatinternationalcompaniescannotaffor
[originaltext]M:Whichcoatdidyoufinallydecidetobuy?W:Well,Iwouldhav
价值体系个性化内分两个水平:()和性格化。
实际上,许多期货佣金商同时也是(),向客户提供投资项目的业绩报告,同时也为客供
在三个给药剂量下,甲、乙两种药物的半衰期数据如表所示,下列说法正确的是 A
工作研究的目的在于( )。A.提高工作效率 B.优化组织结构 C.明确任职
继发性甲状旁腺功能亢进症离子代谢特点是A、高钙血症,尿钙降低 B、低钙血症,尿
最新回复
(
0
)