[originaltext]W: This is Mrs. William. My heater doesn’t work properly. And wea

W: This is Mrs. William. My heater doesn’t work properly. And weather forecast says the temperature is going to fall sharply tonight. Could you get someone to come over and fix it?
M: We are very busy now. But I’ll speak to one of our men to go over sometime today.
Q: Whom did Mrs. William want to come over?

W: The ground slopes so steeply, so I’m afraid we can’t add to a room back here.
M: Don’t worry about it, Madam. I’m sure I can come up with a design that will work very well with the characteristics of your property.
Q: What is the man’s probable occupation?