首页
登录
职称英语
Directions: For this part, you are allowed 30 minutes to write a complaint lette
Directions: For this part, you are allowed 30 minutes to write a complaint lette
游客
2023-09-11
52
管理
问题
Directions: For this part, you are allowed 30 minutes to write a complaint letter to the customer service department of the company’s head office. You bought a laptop a few days ago from a big computer chain store, but the laptop stopped working. When you took it back to the store, they refused to deal with the problem. You should write at least 150 words following the outline given below.
1. 计算机出现了什么问题。
2.与店方交涉的经过。
3.你希望公司的客户服务部门能尽快帮助解决问题。
选项
答案
Dear Sir or Madam,
I recently bought a Sony 452 laptop computer at Henley branch. However, within a few days, I began to experience problems with it. The main problems were that a few of the programs installed on it ceased to function and that the laptop refused to read any discs, even though these discs arc accepted by both my desktop computer and my friend’s Toshiba 2000.
When I returned to the shop to claim a refund under the terms of the warranty provided by your company, I was informed that I was not entitled as the warranty card was invalid. The reason why the warranty card is invalid was not explained to me. When I asked for an explanation, the staff refused to give me one. Whilst the staff were not rude as such, they were rather abrupt.
As a result, I am writing to you in order to sort the situation out. I believe the warranty card to be complete and valid. I enclose a photocopy for you to check. I would like to arrange for my faulty laptop to be exchanged or for my money to be refunded. Please contact me when you have looked into the matter.
Yours faithfully,
Jacky Shao
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3005447.html
相关试题推荐
Directions:Forthispart,youareallowedtowriteashortessayentitledChoos
Directions:Forthispart,youareallowed30minutestowriteashortessayent
[audioFiles]audio_eusm_0197(20106)[/audioFiles]A、Waitforaboutthreeminutes.
Directions:Forthispart,youareallowed30minutestowriteacompositionon
Directions:Forthispart,youareallowed30minutestowriteashortessayent
Directions:Forthispart,youareallowedtowriteashortessayentitledColle
Directions:Forthispart,youareallowedthirtyminutestowriteacomposition
Directions:Forthispart,youareallowed30minutestowriteashortessayent
Hewasinsuchahurrythathe_____________(吞了几口面包和牛奶就上班了).swallowedsomebre
Directions:Forthispart,youareallowed30minutestowriteashortessayent
随机试题
"EngineeringClass"[img]2012q1/ct_etoefm_etoeflistz_1501_20121[/img][br]Which
A.negligibleB.overuseC.proceduresD.abnormalE.patientsF.potent
A--NoTurnB--OnSaleorReturnC--PleaseShuttheDoorAfterYouD--ProtectPub
A.加快输液 B.静注麻黄碱20mg C.面罩吸氧 D.静注咪唑安定7.5
影响态度与品德学习的条件有哪些?
下列各项关于机器设备本体的重置成本的计算方法,不正确的有()。A.市场途径
A.肺野内有广泛斑点状阴影,叶间积液 B.肺门阴影深,肺纹理增粗,肺野斑点状阴
紧缩性的财政政策措施包括()。A.减少政府支出 B.增加财政支出 C.
A.感染性心内膜炎 B.风湿热 C.先天性畸形 D.主动脉夹层 E.主动
以下属于大环内酯类抗生素的是A.头孢氨苄 B.硫酸阿米卡星 C.氯霉素 D
最新回复
(
0
)