首页
登录
职称英语
[originaltext]W:Hello,Michael.Would you come to my office for a minute? I want
[originaltext]W:Hello,Michael.Would you come to my office for a minute? I want
游客
2023-09-07
67
管理
问题
W:Hello,Michael.Would you come to my office for a minute? I want to discuss something with you.
M:Sure.I’ll be there in a minute.What is the matter?
W:(22)Many of our elderly customers have never tried to use our computerized banking services.Could you tell me why?
M:(23)Hmm.it could be that they might find it strange to use those computers or machines and they didn’t like to ask for help.(24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM.
W:It’s a good idea.It will help those senior citizens to know better about the bank computers,to understand how it will save them from waiting in line during regular banking hours.
M:We could also arrange some of our staff to help those who might do their business with a computer while waiting in line.The customers would be happy to find.that they could enjoy a more efficient service.
W:(25)We could do that.How about a pamphlet or something to distribute on a Seniors’Day? A beautiful booklet will enable them to learn how to handle the machines quickly.
M:Sounds good.Actually the elderly need more assistance and instruction in such modern matters.
W:(25)Let’s Ko forward with it right now.I want our customers to know just how convenient the computers are and how much we care about their concerns.
M:Ok,I’ll make some arrangements for that soon.
What does the woman want from Michael?
选项
A、To provide some instructions for the elderly.
B、To remind the elderly of the personal services in the bank.
C、To ask the clerks to offer help for the elderly.
D、To simplify the operation of computerized banking services.
答案
A
解析
细节推断题。男士说也许是上了年纪的顾客觉得用电脑或者机器感觉很奇怪,可见上了年纪的顾客不是用计算机银行业务主要是因为并不知道机器应该如何使用,故正确答案为C。
转载请注明原文地址:https://tihaiku.com/zcyy/2993311.html
相关试题推荐
[originaltext]ThegoldengatebridgejoinsthebeautifulcityofSanFranc
[originaltext]W:Mr.Gordon,couldyougivethelistenerssomeideaofhowthis
[originaltext]W:Mr.Gordon,couldyougivethelistenerssomeideaofhowthis
[originaltext]W:Mr.Gordon,couldyougivethelistenerssomeideaofhowthis
[originaltext]M:Now,firstofall,let’sintroduceMrs.Koop.(19)Sheisone
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]AContinentalPacificRailroadgoodstrainderailedonTuesd
随机试题
Musiccomesinmanyforms;mostcountrieshaveastyleoftheirown.(56)th
ResalePriceMaintenanceisthenameusedwhenaretaileriscompelledtos
I’minoneofthemanycitypeoplewhoarealwayssayingthatgiventhechoi
以下关于哈夫曼编码的叙述中,正确的是( )。A.哈夫曼编码是一种有损压缩方法
关于奥美拉唑,哪项错误A.是目前抑制胃酸分泌作用最强的 B.抑制胃壁细胞H泵作
A.右心功能衰竭 B.溶血反应 C.高钾血症 D.发热反应 E.乙型肝炎
好奇心是学习需要的一种外在表现。( )
列举出足球踢球的五种方法。
下列选项中,属于竣工验收阶段建设监理工作主要任务的是()。A:及时整理竣工文
电梯安装单位提供的安装资料包括()。A.安装许可证和安装告知书 B.电梯型式
最新回复
(
0
)