首页
登录
职称英语
[originaltext]W:Hello,Michael.Would you come to my office for a minute? I want
[originaltext]W:Hello,Michael.Would you come to my office for a minute? I want
游客
2023-09-07
68
管理
问题
W:Hello,Michael.Would you come to my office for a minute? I want to discuss something with you.
M:Sure.I’ll be there in a minute.What is the matter?
W:(22)Many of our elderly customers have never tried to use our computerized banking services.Could you tell me why?
M:(23)Hmm.it could be that they might find it strange to use those computers or machines and they didn’t like to ask for help.(24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM.
W:It’s a good idea.It will help those senior citizens to know better about the bank computers,to understand how it will save them from waiting in line during regular banking hours.
M:We could also arrange some of our staff to help those who might do their business with a computer while waiting in line.The customers would be happy to find.that they could enjoy a more efficient service.
W:(25)We could do that.How about a pamphlet or something to distribute on a Seniors’Day? A beautiful booklet will enable them to learn how to handle the machines quickly.
M:Sounds good.Actually the elderly need more assistance and instruction in such modern matters.
W:(25)Let’s Ko forward with it right now.I want our customers to know just how convenient the computers are and how much we care about their concerns.
M:Ok,I’ll make some arrangements for that soon.
What does the woman want from Michael?
选项
A、To provide some instructions for the elderly.
B、To remind the elderly of the personal services in the bank.
C、To ask the clerks to offer help for the elderly.
D、To simplify the operation of computerized banking services.
答案
A
解析
细节推断题。男士说也许是上了年纪的顾客觉得用电脑或者机器感觉很奇怪,可见上了年纪的顾客不是用计算机银行业务主要是因为并不知道机器应该如何使用,故正确答案为C。
转载请注明原文地址:https://tihaiku.com/zcyy/2993311.html
相关试题推荐
[originaltext]ThegoldengatebridgejoinsthebeautifulcityofSanFranc
[originaltext]W:Mr.Gordon,couldyougivethelistenerssomeideaofhowthis
[originaltext]W:Mr.Gordon,couldyougivethelistenerssomeideaofhowthis
[originaltext]W:Mr.Gordon,couldyougivethelistenerssomeideaofhowthis
[originaltext]M:Now,firstofall,let’sintroduceMrs.Koop.(19)Sheisone
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]M:Ineedastampforthispostcard.It’sgoingtoArkansas.Anda
[originaltext]AContinentalPacificRailroadgoodstrainderailedonTuesd
随机试题
WritingPublicSpeeches1.Speechesthatinform■Informativespeeches:toshow,
[originaltext]W:Goodmorning!RoomServiceDepartment.MayIhelpyou?M:Mor
可用于过程评价或过程控制的是( )。A.排列图 B.因果分析图 C.直方图
地下防水工程中涂料防水层的平均厚度应符合设计要求,最小厚度不应小于设计厚度的(
Inourcomparison-soakedculture,it′sh
《宪法》规定,国家为了公共利益的需要,可以依照法律规定对土地实行( )并给予补
下面关于地方政府一般债券说法正确的是()。 ①承销团成员应当是在中国境内依法
质量的相对性是指()。A.汇集了价值的表现,物美价廉实际上是反映人们的价值
咳嗽发热,咯痰黄稠,胸痛汗多,舌苔黄腻,脉数滑者,其辨证是( )。A.痰热壅肺
管道金属保护层的纵向接缝,当为保冷结构时,采用的固定方式是( )。A.金属抱箍
最新回复
(
0
)