首页
登录
职称英语
An Asian engineer is assigned to a US laboratory and almost suffers a nervo
An Asian engineer is assigned to a US laboratory and almost suffers a nervo
游客
2023-09-02
50
管理
问题
An Asian engineer is assigned to a US laboratory and almost suffers a nervous breakdown. A US executive tells his staff he’s going to treat them fairly -- and creates dissension (纷争). A Japanese manager is promoted by his British president, but within six months asks for a transfer. Each of these real-life cases involved people who were regarded as superior employees, but were ill-equipped to cope with the complexities and dangers of intercultural management. "Multinational companies have studied everything else, now they’re finally looking at culture," says Clifford Clarke, founder and president of the California-based IRI International Inc, one of a small but growing number of consulting firms that specialize in teaching business people from differing cultures how to communicate and work with each other.
"Never show the sole to an Arab, never arrive on time for a party in Brazil, and in Japan, don’t think ’yes’ means ’yes’ , advise US consultants Lennie Copland and Lewis Brown Griggs, who have produced a series of films and a book to help managers improve their international business skills. But simply learning the social "dos" and "don’ts" is not the answer, according to the new culture specialists. The penalties for ignoring different thinking patterns, they point out, can be disastrous. For example, the American manager who promised to be fair thought he was telling his Japanese staff that their hard work would be rewarded, but when some workers received higher salary increases than others, there were complaints. "You told us you’d be fair, and you lied to us," accused one salesman. "It took me a year and a half", sighed the American, "to realize that ’fair’ to my staff, meant being treated equally."
The Asian engineer who suffered in America was the victim of another mistaken expectation. "He was accustomed to the warm group environment so typical in Japan," said his US. manager. "But in our company, we’re all expected to be self-starters, who thrive on working alone. For him, it was emotional starvation. He’s made the adjustment now, but he’d be humiliated if I told you his name, That’s another cultural difference."
The Japanese manager who failed to respond to his promotion couldn’t bring himself to use the more direct language needed to communicate with his London-based superiors. "I used to think all this talk about cultural communication was a lot of baloney," says Eugene J. Flath, president of Intel Japan Ltd., a subsidiary of the American semiconductor maker. "Now, I can see it’s a real problem. Miscommunication has slowed our ability to coordinate action with our office."
That’s why Intel, with the help of consultant Clarke, began an intercultural training program this spring which Flath expects will dramatically reduce decision-making time now lost in making sure the Americans and the Japanese understand each other. [br] The Japanese staff complained to the American manager because ______.
选项
A、the American manager had lied to them
B、the salary increases were insufficient
C、most staff had not received salary increases
D、there was a misunderstanding of the word "fair"
答案
D
解析
文章第二段后半部分举例提到了题干中的事例,该段最后美国经理说的话说明了产生抱怨的原因是美国经理和日本员工之间对fair一词的理解在文化上的差异。日本员工认为,fair即大家的薪水一样多,而美国经理说到fair时,是指根据员工贡献多少给予相应报酬,故D项为答案。
转载请注明原文地址:https://tihaiku.com/zcyy/2980354.html
相关试题推荐
[originaltext]Readingtooneselfisamodernactivitywhichwasalmostunkn
Thewordscienceisheardsoofteninmoderntimesthatalmosteverybodyhas
Thewordscienceisheardsoofteninmoderntimesthatalmosteverybodyhas
Thewordscienceisheardsoofteninmoderntimesthatalmosteverybodyhas
[originaltext]M:HaveyougotyourNewYearshoppingdoneyet?W:Almost.Igot
[originaltext]M:HaveyougotyourNewYearshoppingdoneyet?W:Almost.Igot
[originaltext]M:HaveyougotyourNewYearshoppingdoneyet?W:Almost.Igot
[originaltext]M:HaveyougotyourNewYearshoppingdoneyet?W:Almost.Igot
Manyofthescientistsandengineersarejudged______howgreattheirachievemen
Almosteveryspectatorwas______withtheoutcomeofthebasketballmatch.A、thri
随机试题
Thebuildinghepaidavisitto______attheendofthestreet.A、standB、standi
社会主义时期民族问题的实质是()A.人民内部矛盾问题 B.民族冲突问题 C
欣赏音乐需要有更多的预先准备,这是音乐的()和()是渗透到人们的日常生活中的。A
按所反映的现象范围,工程造价指数中的设备、工器具价格指数属于( ).A.平均数
与个人持有的其他资产相比,房地产的特点主要包括( )。A.固定性 B.有限
《卓越绩效评价准则》的制定和实施可帮助组织提高()。 A.产品质量B.整体
《物业服务收费管理办法》规定,物业服务企业应当向业主大会或者全体业主公布物业服务
国家主席习近平在2018年新年贺词中指出,中共十九大描绘了我国发展今后30多年的
从所给的四个选项中,选择最合适的一个填入问号处,使之呈现一定的规律性()
案例三: 一般资料:夫妻共同来咨询。两人是大学同学,均30岁,本科学历,企
最新回复
(
0
)