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Pretending to be happy can actually make you more【B1】______— especially if y
Pretending to be happy can actually make you more【B1】______— especially if y
游客
2023-08-29
31
管理
问题
Pretending to be happy can actually make you more【B1】______— especially if you’re a woman, according to a new study.
Researchers found that walking around with a forced smile and faking happiness simply led to people feeling【B2】______.
So, putting a brave face on your【B3】______could actually be counterproductive.
The research found that women【B4】______ more than men when pretending to be happy.
Psychologist Dr. Brent Scott, who led the study, said employers should take note because forcing workers to smile when dealing with the public can【B5】______.
He said: "Smiling for the【B6】______of smiling can lead to emotional【B7】______and withdrawal, and that’s bad for the organization. "
Dr. Scott said the research showed customer-service workers who "fake smile" throughout the day worsen their mood and then【B8】______from work, so their productivity drops.
He added: 【B9】"______."
Dr. Scott, assistant professor of management at Michigan State University, analyzed a group of bus drivers during a two-week period.
【B10】______.
His team examined the effects of surface acting — or fake smiling — compared to what was termed "deep acting", or cultivating positive emotions by recalling pleasant memories.
Dr Scott said: 【B10】"______
"However, they were helped more by deep acting, which means their mood improved more and they withdrew less." [br] 【B4】
选项
答案
suffered
解析
这个单词较简单,但是要注意用其过去时形式。
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