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The old-fashioned general store is fast disappearing. This is, perhaps, a pi
The old-fashioned general store is fast disappearing. This is, perhaps, a pi
游客
2023-08-21
18
管理
问题
The old-fashioned general store is fast disappearing. This is, perhaps, a pity, because shopping today seems to lack that personal element which existed when the shopkeeper knew all his regular customers personally. He could remember which brand of tea Mrs. Smith usually bought or what sort of washing powder Mrs. Jones preferred. Not only was the shop a center of retail trade, but also a social meeting place. Gossip was always exchanged over the counter and the shopkeeper was often the most well-informed person in the neighborhood.
A prosperous general store might have employed four or five assistants, and so there were very few problems of a managerial nature as far as the staffs were concerned. But now that the supermarket has replaced the general store, the job of manager has changed completely. The modern supermarket manager has to cope with a staff of as many as a hundred, apart from all the other everyday problems of running a large business.
Every morning the manager must, like the commander of an army division, carry out an inspection of his store, to make sure that everything is ready for the business of the day. He must see that everything is running smoothly. He will have to give advice and make decisions on any problem that may arise, but his staff have their own responsibilities for their various departments, and so the manager delegated certain duties to them. Then he may interview people who have applied for jobs in the supermarket, together with the staff supervisor.
Special promotions or displays may have to be discussed. Prices may have to be altered after a careful consultation of the current market prices list; for example, the wholesale price of cabbages may have dropped, or meat, may have gone up.
But no matter what he has to do throughout the day, the store manager must be ready for any emergency that may arise, no matter how unexpected. They say in the trade that you are not really an experienced supermarket manager until you have dealt with a flood, a fire, a birth and a death in your store. [br] Why does the author have a pity that there are few old fashioned general stores now?
选项
A、To retail, there is less trade.
B、A lot of gossips existed in the old days.
C、There is less personal contact between managers and customers.
D、To supermarket manager, he has far more problems than before.
答案
C
解析
第一段前四句指出,老式杂货店在迅速消失。也许这让人觉得很遗憾,因为今天的购物似乎缺少店主与老主顾之间彼此相识时存在的那种私人交流。故C)“经理与顾客之间的个人交流更少了”与题意相符。
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