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With its recession-friendly coffee prices, plentiful tables and available bat
With its recession-friendly coffee prices, plentiful tables and available bat
游客
2023-08-13
22
管理
问题
With its recession-friendly coffee prices, plentiful tables and available bathrooms, McDonald’ s restaurants all over the country, and even all over the world, have been adopted by wise customers as a coffeehouse for grass roots, a sort of everyman’ s Starbucks. Behind the Golden Arches, older people seeking company and conversation, schoolchildren putting off homework time and homeless people escaping the cold have transformed the banquettes into headquarters for the kind of leisurely socializing. And so restaurant managers and franchise owners are often frustrated by these, their most loyal customers. Such regulars hurt business, some say, and leave little room for other customers.
Tensions can sometimes erupt. In the past month, those tensions came to a boil in New York City. When management at a McDonald’s in Flushing, Queens, called the police on a group of older Koreans, prompting outrage at the company’ s perceived rudeness, calls for a worldwide boycott and a truce mediated by a local politician, it became a famous case of a struggle that happens daily at McDonald’ s outlets in the city and beyond.
Is the customer always right, even when they sit for long hours without spending? The answer seems to be yes among those who do the endless sitting at McDonald’s restaurants in Crown Heights, Brooklyn; Midtown Manhattan; Astoria, Queens; and the East Village. If Mike Black’ s friends are looking for him, they know to check the McDonald’s on Utica Avenue in Flatbush, Brooklyn, he said. That is where Mr. Black, who is in his 50s, spends hours opening and reading his junk mail."I don’t eat fast food," he said, arguing that his one coffee entitled him to all the leisure time he needed. "I just come here to hang out and deal with my mail."
At some of New York City’s 235 McDonald’s outlets, customers say they have adopted the fast-food franchise as a cafe for a less affluent crowd, a view strengthened by the company’s newer offerings, like McCafe coffee drinks.
"We’re pleased many of our customers view us as a comfortable place to spend time," Lisa McComb, a spokeswoman for the company, said in an email, citing free Wi-Fi and areas for children to play as part of the appeal. "McDonald’s offers convenience and value in a fun and familiar atmosphere."
But the leisurely cafe culture and the business plan behind fast food are in opposition. Although signs hang in many McDonald’ s stores instructing customers to spend half an hour or less at the ta bles, Ms. McComb said there was no national policy about discouraging longtime sitting. [br] It can be inferred from the last paragraph that cafe culture______.
选项
A、makes McDonald’s fast food business more successful
B、asks customers to spend less time in a restaurant
C、requires national policy about discouraging longtime sitting
D、is not totally in accordance with fast food business
答案
D
解析
推断题。根据题干关键词定位到最后一段。由首句“但是,轻松的咖啡文化和快餐业背后的商业计划是相互矛盾的”可知,咖啡文化与快餐业不完全一致。因此,正确答案是D。C项是对末句中there was no national policy about discouraging longtime sitting的曲解。
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