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  3. Why are store managers often the last to hear complaints? [br] To achieve better

Why are store managers often the last to hear complaints? [br] To achieve better

游客2023-08-03  9
问题 Why are store managers often the last to hear complaints? [br] To achieve better shopping experiences, customers are advised to
选项 A、exert pressure on stores to improve their service
B、settle their disputes with stores in a diplomatic way
C、voice their dissatisfaction to store managers directly
D、shop around and make comparisons between stores
答案 C
解析 细节题。定位到文章最后一段，题干信息better shopping experience与原文中的improved shopping experience对应。答案为[C]选项“直接向商店经理提出不满”，对应原文中的filing complaint to the retailer。  [A]选项中的exert pressure(施加压力)原文中无对应信息；[B]选项对应倒数第三段，为非定位点信息；[D]选项原文并未提及。
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