首页
登录
职称英语
[originaltext]M: Who do you think will make better service people?W: Should be
[originaltext]M: Who do you think will make better service people?W: Should be
游客
2023-07-29
33
管理
问题
M: Who do you think will make better service people?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service man.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean that I can find some skills’?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、You vastly increase the chances for a successful hire.
B、You will be more familiar with the person you hire.
C、You can identify many of the true skills required for a particular job.
D、You can find talkative people make good sales representatives.
答案
A
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2879634.html
相关试题推荐
TheUSForeignServiceisadivisionoftheStateDepartment.America【S1】__
[originaltext]ThefirstmagazinewasalittleperiodicalcalledTheReview
[originaltext]InordertomarryinBritain,boththemanandthewomanmust
[originaltext]Untilthetwentiethcenturycigaretteswerenotanimportant
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
Iknowalotofpeople______(迫不及待地想要出国),butIprefertostayinmyowncountry
随机试题
[originaltext]W:DoesChinesefoodagreewithyou?M:Yeah,itdoesindeed.Q:
关于旅游者走失事故的处理方法,下列说法不正确的是( )。A.如果经过一段时间的
C解题指导:题干全部为封闭图形,故答案为C。
根据材料,下列表述正确的一项是:() A.2005-2012年,浙江省基金
2006-2011年,人均用电量年均增长:() A.218千瓦时 B.2
为明确腹部闭合性损伤的诊断,可以进行的检查有 A.B超B.腹腔穿刺C.C
案例三: 一般资料:求助者,男性,21岁,大学二年级学生。 案例介绍:该求助
求助者沉默之前心理咨询师使用的技术是( )A、情感反应 B、封闭式提
在口腔黏膜上皮细胞中,一种细胞体积大,多边形,细胞质伸出许多小的突起与相邻的细胞
(2016年真题)下列关于用人单位应依法安排残疾人就业的说法,正确的有()。A
最新回复
(
0
)