首页
登录
职称英语
[originaltext]M: Who do you think will make better service people?W: Should be
[originaltext]M: Who do you think will make better service people?W: Should be
游客
2023-07-29
30
管理
问题
M: Who do you think will make better service people?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service man.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean that I can find some skills’?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、How to acquire the necessary skill.
B、How to find a job of high salary.
C、How to design a reliable interview.
D、How to hire the type of service people you need.
答案
D
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2879631.html
相关试题推荐
Thereasonforoursuccessisourpeopleand____________(他们是被如何对待的以及他们对公司的感受如何
[originaltext]Ifyoujudgebythenumberofpeoplewhogotoseethegames
[originaltext]Ifyoujudgebythenumberofpeoplewhogotoseethegames
[originaltext]W:Hi,youlookalittlelost.Doyouneedsomehelp?M:No,than
[originaltext]W:Hi,youlookalittlelost.Doyouneedsomehelp?M:No,than
[originaltext]PamelaRoyalandherpartnerEdithClarkaretheownersofth
[originaltext]Theyearis2501,andtheEarthisdesperatelyshortoffuel.
[originaltext]Theyearis2501,andtheEarthisdesperatelyshortoffuel.
[originaltext]W:Excuseme,sir.I’mnewhere.Couldyoushowmehowtomakea
[originaltext]M:Ithinkyou’dbetterfindanotherpartner.Ilovetabletennis
随机试题
Youwillimproveyourlifequalityalotifyou______yourbadhabits.A、gaveup
The(manage)______ofacompanyisaveryimportantpartoftheworkingprocesst
[originaltext]W:Hello.M:Hello,isthatthereferencelibrary?W:Yes.CanI
[originaltext]Candeadgiantpandashavebabies?Theanswerwillprobablyb
产品生命周期大致分为()。A.介绍期 B.成长期 C.成熟期 D.衰退
A.呼吸 B.扩散 C.肺换气 D.肺通气肺泡与肺毛细血管之间的气体交换过
阅读下列材料,回答问题: 王老师在上“秦王扫六合”这一课之前,做了一张调查量表
汽车:公路A.海燕:天空 B.水塘:鱼 C.地球:太阳 D.知识分
下列犯罪中属于告诉才处理的犯罪的是( )。 A.遗弃罪 B.虐待罪 C.
水利工程建设项目管理“三项”制度不包括()。A、项目法人责任制 B、政府监督制
最新回复
(
0
)