首页
登录
职称英语
[originaltext]M: Who do you think will make better service people?W: Should be
[originaltext]M: Who do you think will make better service people?W: Should be
游客
2023-07-29
31
管理
问题
M: Who do you think will make better service people?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service man.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean that I can find some skills’?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、How to acquire the necessary skill.
B、How to find a job of high salary.
C、How to design a reliable interview.
D、How to hire the type of service people you need.
答案
D
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2879631.html
相关试题推荐
Thereasonforoursuccessisourpeopleand____________(他们是被如何对待的以及他们对公司的感受如何
[originaltext]Ifyoujudgebythenumberofpeoplewhogotoseethegames
[originaltext]Ifyoujudgebythenumberofpeoplewhogotoseethegames
[originaltext]W:Hi,youlookalittlelost.Doyouneedsomehelp?M:No,than
[originaltext]W:Hi,youlookalittlelost.Doyouneedsomehelp?M:No,than
[originaltext]PamelaRoyalandherpartnerEdithClarkaretheownersofth
[originaltext]Theyearis2501,andtheEarthisdesperatelyshortoffuel.
[originaltext]Theyearis2501,andtheEarthisdesperatelyshortoffuel.
[originaltext]W:Excuseme,sir.I’mnewhere.Couldyoushowmehowtomakea
[originaltext]M:Ithinkyou’dbetterfindanotherpartner.Ilovetabletennis
随机试题
OnCulturalExchange1.如今,各国之间的文化交流越来越频繁2.有人支持,有人质疑3.我的看法
Spaceisadangerousplace,notonlybecauseofmeteors(流星)butalsobecauseof
下列不属于细菌的基本形态的是()。A.球状 B.杆状 C.螺旋状 D.
完全脱位牙如果不能即时复位,对患牙可采取的措施不包括A.洗净吹干备用 B.放置
D
Thebestoliveoilisobtainedfromoliv
( )是决定债券价格是按面值发行还是溢价或折价发行的决定因素。A.票面利率
以下选项中,属于长效类巴比妥类镇静催眠药的是()。A.戊巴比妥 B.异戊
下列属于经营性国有资产管理的主要内容的有()。A.资源产权管理 B.国有资产
某公司2019年1月开业,领受工商营业执照、税务登记证、房产证、专利权证书,商标
最新回复
(
0
)