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[originaltext]W: Hello, Ultimate Computers. May I help you?M: Yes, this is Jac
[originaltext]W: Hello, Ultimate Computers. May I help you?M: Yes, this is Jac
游客
2023-07-27
43
管理
问题
W: Hello, Ultimate Computers. May I help you?
M: Yes, this is Jack Kordell from Hunter’s Office Supplies. May I speak to Elaine Strong, please?
W: I’m sorry, but she is not in right now.
M: Well, do you know when she will be back?
W: Uh, yes, she should be here later on this afternoon maybe about 4: 30. May I take a message?
M: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn’t any information about after-sales service.
W: Oh, I’m sorry. Would you like me to fax that to you?
M: Yes, but our fax is being repaired at the moment, and it won’t be working until around 2: 30. Could you try sending that information around 3: 30? That should give me time to look over the material before I call Ms. Strong, say, around 5:00.
W: Sure. Could I have your name, telephone number, and fax number, please?
M: Yes. Jack Kordell and the phone number is 560-1287. The fax number is 560-1288.
W: Ok, Jack Kordell. Is your name spelled C-o-r-d-e-l-l?
M: No. It’s Kordell with a"k"and two"l". K-o-r-d-e-l-l.
W: All right, Mr. Kordell. Your phone number is 560-1287, and your fax number is 560-1288. Is that correct?
M. Yes, it is.
W. All fight. I’ll be sure to send you the fax this afternoon.
M: Thank you, bye.
选项
A、A list of software products.
B、A picture of the newest computers.
C、An introduction about the products.
D、Information on after-sales service.
答案
D
解析
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