首页
登录
职称英语
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
游客
2023-07-23
33
管理
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing [br] 【S8】
选项
答案
J
解析
graceless 意为“不够优雅的,笨拙的”,原文的意思是"E1 A1 Airlines正处于将被拍卖的尴尬局面”,所以用graceless 来表示此含义。
转载请注明原文地址:https://tihaiku.com/zcyy/2863490.html
相关试题推荐
Inrecentyears,therehasbeenanincreasingawarenessoftheinadequacies
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
随机试题
()已经成为信托公司的主营业务。A.信托业务 B.固有业务 C.委托业务
较小剂量即对机体产生毒害作用,损坏人体健康的化学物质称为()。A.毒物 B.
在学习苏轼的《念奴娇·赤壁怀古》时,有位老师是这样进行他的教学设计的,下面分析不
精密钢尺量距,一般要进行的三项改正是尺长改正、()改正和倾斜改正。A:比例B:
Thechangeinthatvillagewasmiraculou
患儿生后7天,在家接生,出现发热,烦躁不安,吸吮困难,苦笑面容,阵发性痉挛、惊厥
从所给的四个选项中,选择最合适的一个填入问号处,使之呈现一定的规律性: A.如
对某设在民用建筑内的锅炉房进行防火检查,下列检查结果中,不符合规范要求的是()
药物破坏动物胰岛β细胞后A.血管平滑肌对儿茶酚胺的反应降低 B.体内水潴留
软土地区地铁车站在施工阶段可以采用( )作为围护结构。A.地下连续墙 B.钢板
最新回复
(
0
)