首页
登录
职称英语
In America alone, tipping is now a $16 billion-a-year industry. Consumers ac
In America alone, tipping is now a $16 billion-a-year industry. Consumers ac
游客
2023-07-17
52
管理
问题
In America alone, tipping is now a $16 billion-a-year industry. Consumers acting rationally ought not to pay more than they have to for a given service. So why do they? The conventional wisdom is that tips both reward the efforts of good service and reduce uncomfortable feelings of inequality. The better the service, the bigger the tip.
A paper analyzing data from 2,547 groups dining at 20 different restaurants shows that the relationship between larger tips and better service was very weak. Customers who rated a meal as "excellent" still tipped anywhere between 8% and 37% of the meal price.
Tipping is better explained by culture than by economics. In America, the custom has become established; it is regarded as part of the accepted cost of a service. In a New York restaurant, failing to tip at least 15% could well mean abuse from the waiter. Hairdressers can expect to get 15-20%, the man who delivers your groceries $2. In Europe, tipping is less common; in many restaurants, free tipping is being replaced by a standard service charge. In many Asian countries, tipping has never really caught on at all.
How to account for these national differences? Look no further than psychology. According to Michael Lynn, the Cornell paper’s co-author, countries in which people are more outgoing, sociable or neurotic (神经质 的) tend to tip more. Tipping relieves anxiety about being served by strangers. "And," says Mr. Lynn, "in America, where people are outgoing and expressive, tipping is about social approval. If you tip badly, people think less of you. Tipping well is a chance to show off." Icelanders, by contrast, do not usually tip—a measure of their introversion (内向) and lack of neuroses, no doubt.
While such explanations may be crude, the hard truth seems to be that tipping does not work. It does not benefit the customer. Nor, in the case of restaurants, does it actually encourage the waiter, or help the restaurant manager to monitor and assess his staff. The cry of mean tippers that service people should "just be paid a decent wage" may actually make economic sense. [br] Based on Michael Lynn’s theory, which of the following is true?
选项
A、Nervous people do not usually tip.
B、American people are anxious.
C、Icelanders don’t like to show off.
D、People will ignore you if you tip badly.
答案
C
解析
推理判断题。本题考查强对比处。根据第4段中林恩的理论,付小费是一种表现自己的方式,而冰岛人通常不付小费,说明他们性格内向,故推断C为正确答案。选项A与原文意思相反,选项B毫无根据。选项D与原文有出入,其中的ignore不等同于第4段中的think less of。
转载请注明原文地址:https://tihaiku.com/zcyy/2843763.html
相关试题推荐
OnereasonAmericansaremorelikelytotravelthisyearisthat______.[br]Th
OnereasonAmericansaremorelikelytotravelthisyearisthat______.[br]Ca
OnereasonAmericansaremorelikelytotravelthisyearisthat______.[br]Ac
Americantravelersplantotake10millionmoretripsthissummerthanlast,
[originaltext]DeepSpringsisanAmericancollege.Itisanunusualcollege
[originaltext]DeepSpringsisanAmericancollege.Itisanunusualcollege
[originaltext]DeepSpringsisanAmericancollege.Itisanunusualcollege
PerhapslikemostAmericansyouhavesomeextrapoundsto【S1】______.Youmaye
PerhapslikemostAmericansyouhavesomeextrapoundsto【S1】______.Youmaye
PerhapslikemostAmericansyouhavesomeextrapoundsto【S1】______.Youmaye
随机试题
Americansocietyisnotnap-friendly.Infact,there’sevena【B1】______again
59岁妇女,孕5产4,阴道脱出一物已4年,妇查:宫颈及宫体全部脱出至阴道口外,阴
患者,女性,28岁,因1年来胸闷不适,时有黑矇现象,1周来黑矇现象增多,伴晕厥1
由于湿性黏滞,其致病可出现的症状是( )。A.小腹胀痛 B.下肢水肿 C.
县(市)、区级地方医学会负责组织A.处理医疗事故工作B.首次医疗事故技术鉴定工作
A. B. C. D.
简述幼小衔接工作的主要内容。
某银行2008年初关注类贷款余额为4000亿元,其中在2008年末转为次级类、可
《国务院关于整合城乡居民医疗保险制度的意见》要求整合城镇居民基本医疗保险和新型农
银行承兑汇票的承兑银行,应当按照票面金额向出票人收取()的手续费。A:千分之一
最新回复
(
0
)