首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not【B1
When a consumer finds that an item she or he bought is faulty or does not【B1
游客
2023-07-09
11
管理
问题
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first step is to present the【B2】______at the store. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and【B3】______method used by many consumers is to complain【B4】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B5】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it【B6】______phone or write the complaint in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making【B8】______statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. But if a polite complaint does not achieve the【B9】______result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a public organization【B10】______protecting consumers’ rights. [br] 【B5】
选项
答案
favo(u)r
解析
由空前的in the consumer’s可知,本空应填一名词。根据空后的a just claim(合理的投诉)可推测,本空所填名词应为褒义。in one’s favo(u)r意为“对某人有利”。
转载请注明原文地址:https://tihaiku.com/zcyy/2823200.html
相关试题推荐
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
Hewenttothenewshoppingmall,and____________(以八折的价钱买了一套衣服).boughtasuitat
6We____________(想当然地认为)thatyouwouldwanttoseetheplay,soIboughtyouat
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
随机试题
[originaltext]W:I’mdivorcingmyhusband.M:Howlonghaveyoubeenmarried?W
[originaltext]W:Haveyoueverattendedagroupinterview?Imeananinterview
WhatWilltheWorldBelikeinFiftyYears?A)Thisweeksome
A类网络是很大的网络,每个A类网络中可以有()个网络地址。实际使用中必须把A
下列石方机械中,( )适用于硬土、次坚石、风化石的粉碎、分裂,以便于用挖斗进行挖
关键项目是分项工程中对()起决定性作解的检查项目。A.结构安全 B.施工
确定碎石或砾石经饱和硫酸钠溶液多次浸泡与烘干循环,承受硫酸钠结晶压而不发生显著破
现行规范规定,行政区域界线测量中,界桩点的种类分为( )种。A.2 B.3
下列关于民主的观点中,正确的有()。 A.民主就是承认人人在政治上的一律平等
下列情形中,可能会导致成本推进型通货膨胀的是()。A.垄断性大公司为获取垄断利润
最新回复
(
0
)