首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-09
54
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. [br] (7)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
question
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2820727.html
相关试题推荐
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
[originaltext]W:Iboughtthissweaterlastweekhere.Itshrunkafterwashing.
随机试题
Certainlynoonecouldhavepredictedthatatinywormwouldmakepossiblesuch
Donald:Let’seatout,shallwe?Debra:【D5】______I’vegonethroughmypaycheck
Welookedforatabletositdown,buttheywereall______.A、reservedforB、eng
非经济薪酬是员工从自身工作中得到的报酬,指员工由于努力工作受到表扬、晋升与重视,
正常8个月小儿按体重公式计算,标准体重为A.8kg B.9kg C.5kg
A.自始至终影响 B.归根结底妨碍 C.无庸讳言干扰 D.理所当然
根据变电一次设备标准缺陷库,集合式电力电容器本体漏油,漏油速度每滴时间8秒,油位
各种运输方式内外部的各个方面的构成和联系,就是( )。 A.运输系统
目前在我国,某一品种某一月份合约的限仓数额规定描述正确的是()。A.限仓数
根据《中华人民共和国水法》,关于跨省、自治区、直辖市的其他江河、湖泊的水功能区划
最新回复
(
0
)