首页
登录
职称英语
[originaltext]W: Good afternoon, sir. Anything I can do for you?M: Yes, I’d li
[originaltext]W: Good afternoon, sir. Anything I can do for you?M: Yes, I’d li
游客
2023-06-30
58
管理
问题
W: Good afternoon, sir. Anything I can do for you?
M: Yes, I’d like to return this shirt I bought here about ten days ago for a refund.
W: Well, could you please tell me what seems to be the problem for returning?
M: I washed it only once and it shrank at least two sizes! And now I can’t wear it.
W: Oh, didn’t you follow the instructions? It’s on the label: to hand wash and dry it on low heat.
M: How could I possibly know it? The label is in French!
W: I’m sorry about that. But I can only help you to exchange for another one.
M: I don’t want to exchange. I want my money back!
W: Well, I can give you a ten percent discount on another purchase. But since the item you bought was on clearance, I’m afraid we can’t give you a refund.
M: What? It’s a clearance item! I didn’t know that.
W: I guess you didn’t read our advertisement. Here it is. And the information about the clearance sale is at the bottom.
M: Where? That small print! I have to use an electron microscope to read those words.
W: And anyway, you can only return items with the receipt within ten days, but unfortunately, that was yesterday in your case.
M: OK, OK, I give up. Take your shirt. You can take it to a pet store and sell it as a dog’s shirt.
8 Why does the man want to return the shirt?
9 What does the sales clerk offer to do for the man?
10 Why can’t the man get a refund?
11 How does the man feel in the end?
选项
A、Give his money back.
B、Explain the washing instructions to him.
C、Wash the shirt for him.
D、Exchange for another shirt for him.
答案
D
解析
男士要求退款,店员表示只能帮他换一件,并打九折,故选D。
转载请注明原文地址:https://tihaiku.com/zcyy/2796436.html
相关试题推荐
[originaltext]Beforerefrigeratorswereinvented,thenextbestthingwasa
[originaltext](16)Thereisprobablynoareaofhumanactivityinwhichour
[originaltext](16)Thereisprobablynoareaofhumanactivityinwhichour
[originaltext](16)Thereisprobablynoareaofhumanactivityinwhichour
[originaltext]W:Hello,thisisMaryspeaking.M:Hi,Mary.ThisisOwen.W:Ah
[originaltext]W:Hello,thisisMaryspeaking.M:Hi,Mary.ThisisOwen.W:Ah
[originaltext]M:Cindy,whatishappinessinyourmind?W:Whyask?It’sadiff
[originaltext]M:Cindy,whatishappinessinyourmind?W:Whyask?It’sadiff
[originaltext](5)ThedryconditionsinCaliforniaaregoodforpeoplewho
[originaltext](5)ThedryconditionsinCaliforniaaregoodforpeoplewho
随机试题
IntheUnitedStatesduring1992,anyfamilyoffourwithanannualcashinco
FiveGoldenRulesforGivingAcademicPresentationsAcademicpresentationsared
TherecentannouncementthatGPs(全科医生)maysendpatientswithdepressionaway
A.qualifiedB.conductedC.reactionsD.privately
国标规定冷沉淀1个单位中Ⅷ因子含量为( )。A.60~80U B.≥120U
根据大量调查,已知正常成年男子的心率μ=72次/分,σ=5次/分,从该总体中随机
(2016年真题)基金投资顾问机构及其从业人员的法定义务不包括()。A.向
下列预算中,直接涉及现金收支的有( )。A.制造费用预算 B.直接材料预算
(2021年真题)已知某项目由八个工作组成,相互之间的逻辑关系如下表。该项目双代
下列工程质量事故中,属于技术原因引发的质量事故是( )。A.检测仪器设备管理不善
最新回复
(
0
)