首页
登录
职称英语
[originaltext]W: Good morning. I purchased a computer from your company last mo
[originaltext]W: Good morning. I purchased a computer from your company last mo
游客
2023-06-28
15
管理
问题
W: Good morning. I purchased a computer from your company last month. Unfortunately, I’m not satisfied with my new computer. I’m having a lot of problems.
M: What seems to be the problem?
W: I’m having problems with my Internet connection.
M: Did you read the instructions that came with the computer?
W: Well, yes. But the troubleshooting section was no help.
M: What happened exactly?
W: Well, the Internet connection didn’t work. I think the modem was broken. I’d like a replacement.
M: How were you using the computer when you tried to connect to the Internet?
W: I was trying to connect to the Internet! What kind of question is that!
M: I understand you’re upset, Madam. I’m just trying to understand the problem. I’m afraid it’s not our policy to replace computers because of misusage.
W: I bought this computer with the software pre-loaded. I haven’t touched anything.
M: We’re sorry that you’ve had a problem with this computer. Could you bring in your computer? I promise you, we’ll check the settings and get back to you immediately.
W: OK, that will work for me.
M: Is there anything else I need to know about this that I haven’t thought to ask?
W: No, I’d just like to be able to use my computer to connect to the Internet.
M: We’ll do our best to get your computer working as soon as possible.
Questions 12 to 15 are based on the conversation you have just heard.
12. What exactly was the problem with the computer according to the woman?
13. What was the woman asking for at first?
14. Why did the man ask the woman how she used the computer?
15. How was the complaint settled finally?
选项
A、Changing for a new computer.
B、Changing for a new modem.
C、Getting the computer repaired.
D、Calling for a repair person for the computer.
答案
A
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2789813.html
相关试题推荐
[originaltext](22)Californiaisinthemidstoftheworstdroughtonrecor
[originaltext](22)Californiaisinthemidstoftheworstdroughtonrecor
[originaltext]Considerthefactthatcropsgenerallyproduceseveralhundre
[originaltext]Considerthefactthatcropsgenerallyproduceseveralhundre
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]W:AreyouallreadyforChristmas?M:Areyoukidding?(8)Ihaven
[originaltext]W:AreyouallreadyforChristmas?M:Areyoukidding?(8)Ihaven
[originaltext]Anyideawhattheworld’sbestknownEnglishlanguageis?Bef
随机试题
[audioFiles]audio_eusm_j01_267(20099)[/audioFiles]A、Theirparentscutbackthe
[originaltext]WhenMidoriwastwoyearsold,sheoftenclimbedontothepia
[originaltext]Englandisnotabigcountry:fromnorthtosouthandfromea
可提示下壁心肌梗死的导联是A.V、V、V B.Ⅱ、Ⅲ、aVF C.V~V
长期用药易致脂肪肝的药物是A.甲睾酮 B.氯丙嗪 C.四环素 D.磺胺嘧啶
痹证日久出现皮肤瘀斑、关节周围结节、关节肿大畸形、屈伸不利病机是A.气血不足
A.Ⅴ~Ⅴ B.Ⅴ~Ⅴ C.Ⅴ~Ⅴ D.Ⅱ,Ⅲ,aVF E.Ⅴ~Ⅴ急性前
可判断小儿呼吸衰竭类型的检查为A.血气离子分析 B.CRP C.肺CT D
2013年4月末,非金融企业存款比住户存款多增加了( )亿元。A.12448
女性,60岁,反复咳嗽、咳痰25年,心悸、气促、下肢间歇性水肿3年,病情加重伴畏
最新回复
(
0
)