首页
登录
职称英语
[originaltext]W: Hi. How can I help you?M: Yes, I’d like to return this sweate
[originaltext]W: Hi. How can I help you?M: Yes, I’d like to return this sweate
游客
2023-06-27
45
管理
问题
W: Hi. How can I help you?
M: Yes, I’d like to return this sweater for a refund. I bought it a week ago.
W: Well, first of all, what seems to be the problem?
M: Well, isn’t it obvious by just looking at it? The first time I washed and dried it, the thing shrank at least five sizes. It wouldn’t even fit a snake.
W: Uh, I see what you mean, but did you follow the washing instructions? I think it says here... yeah... right here on the label to hand wash it and then to dry it on low heat.
M: How was I supposed to know that? The label is written in Chinese! And something else: the color faded from a nice dark blue to a seaweed green. What kind of merchandise are you trying to sell here anyway?
W: Listen, sir. We take a lot of pride in our clothing. What I can do is allow you to exchange the sweater for another one.
M: I don’t want to exchange it for anything! I just want my money back!
W: Well, I can give you credit on your next purchase, and since the item you purchased was on clearance, we can’t give you a refund.
M: A clearance item! There wasn’t anything on the price tag or on the clothing rack that said anything about that.
W: I guess you didn’t read the fine print in our ad. Look. Here’s the ad, and the information about the clearance sale is right here at the bottom on the back page.
M: Where? There? What? That small print You’d need an electronic microscope to see those words.
12. What’s the purpose of the man returning to that store?
13. What is one reason why the man wants to return the item?
14. What is one reason why the sales clerk can’t help the customer with his request?
15. Why couldn’t the man see the information about the clearance sale?
选项
A、The customer didn’t follow the instructions.
B、The sweater was out of stock.
C、The man no longer has the store receipt.
D、The man isn’t a VIP.
答案
A
解析
女士在听到男士的投诉后,立即问:“可是你按照清洗说明做了吗?”据此即可正确作答,故选A。如果能听出男士未能看懂中文写的“清洗说明”,则可更进一步确认,男士洗涤方法不正确。
转载请注明原文地址:https://tihaiku.com/zcyy/2788008.html
相关试题推荐
[originaltext](22)Californiaisinthemidstoftheworstdroughtonrecor
[originaltext](22)Californiaisinthemidstoftheworstdroughtonrecor
[originaltext]Considerthefactthatcropsgenerallyproduceseveralhundre
[originaltext]Thisletterishandwritten,anditisbyasurvivoroftheTi
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]W:AreyouallreadyforChristmas?M:Areyoukidding?(8)Ihaven
[originaltext]W:AreyouallreadyforChristmas?M:Areyoukidding?(8)Ihaven
[originaltext]Anyideawhattheworld’sbestknownEnglishlanguageis?Bef
[originaltext]Anyideawhattheworld’sbestknownEnglishlanguageis?Bef
随机试题
Roger:So,howisyournewroommate?Abby:【D1】______Roger:Whathappened?Abby
DothefollowingstatementsagreewiththeinformationgiveninReadingPassage
IntheUnitedStates,teachingisveryimportant.Ifteachersdonotteachw
在中国现代小说史上,与茅盾、巴金齐名的另一位现代长篇小说家是()A.沈从文
医师李某,申请开办儿科诊所,经执业注册后,开展了儿科诊疗活动,同时也以所学知识诊
A.脑栓塞 B.短暂性脑缺血发作 C.蛛网膜下腔出血 D.脑血栓形成 E
某技术方案的初期投资额为1500万元,此后每年年末的净现金流量为400万元,若基
下列说法中,正确的是( )。A.大赦既赦其刑,又赦其罪B.特赦只赦其刑
根据《邮政法》,为维护用户用邮权益,邮政企业、快递企业应当遵守的服务规范主要涉及
根据《建设工程质量管理条例》,必须实行监理的建设工程有( )。(2015真题
最新回复
(
0
)