首页
登录
职称英语
[originaltext]W: Hi. How can I help you?M: Yes, I’d like to return this sweate
[originaltext]W: Hi. How can I help you?M: Yes, I’d like to return this sweate
游客
2023-06-27
21
管理
问题
W: Hi. How can I help you?
M: Yes, I’d like to return this sweater for a refund. I bought it a week ago.
W: Well, first of all, what seems to be the problem?
M: Well, isn’t it obvious by just looking at it? The first time I washed and dried it, the thing shrank at least five sizes. It wouldn’t even fit a snake.
W: Uh, I see what you mean, but did you follow the washing instructions? I think it says here... yeah... right here on the label to hand wash it and then to dry it on low heat.
M: How was I supposed to know that? The label is written in Chinese! And something else: the color faded from a nice dark blue to a seaweed green. What kind of merchandise are you trying to sell here anyway?
W: Listen, sir. We take a lot of pride in our clothing. What I can do is allow you to exchange the sweater for another one.
M: I don’t want to exchange it for anything! I just want my money back!
W: Well, I can give you credit on your next purchase, and since the item you purchased was on clearance, we can’t give you a refund.
M: A clearance item! There wasn’t anything on the price tag or on the clothing rack that said anything about that.
W: I guess you didn’t read the fine print in our ad. Look. Here’s the ad, and the information about the clearance sale is right here at the bottom on the back page.
M: Where? There? What? That small print You’d need an electronic microscope to see those words.
12. What’s the purpose of the man returning to that store?
13. What is one reason why the man wants to return the item?
14. What is one reason why the sales clerk can’t help the customer with his request?
15. Why couldn’t the man see the information about the clearance sale?
选项
A、He wants to get his money back.
B、He wants to exchange the sweater for another one.
C、He wants the clerk to help him read the Chinese instructions.
D、He wants to see why the color of the sweater changed.
答案
A
解析
男士一开头就说:“我想退回这件毛衣。”refund意为“退款”。后来男士还说:“我不想换购别的东西!我就想要回我的钱!”可见A正确。为准确解题,须对选项中的关键词加以注意,比如:money,exchange,instruction,color分别说明选项能涉及的内容,听录音时要一一辨析。
转载请注明原文地址:https://tihaiku.com/zcyy/2788006.html
相关试题推荐
[originaltext](22)Californiaisinthemidstoftheworstdroughtonrecor
[originaltext](22)Californiaisinthemidstoftheworstdroughtonrecor
[originaltext]Considerthefactthatcropsgenerallyproduceseveralhundre
[originaltext]Considerthefactthatcropsgenerallyproduceseveralhundre
[originaltext]Thisletterishandwritten,anditisbyasurvivoroftheTi
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]M:Hello,Ihaveareservationfortonight.W:Yourname,please.
[originaltext]W:AreyouallreadyforChristmas?M:Areyoukidding?(8)Ihaven
[originaltext]Anyideawhattheworld’sbestknownEnglishlanguageis?Bef
随机试题
[originaltext]Drive-inServiceisaservicewhichenablescustomerstodoorder
ThelifeofJ.D.Salinger,whichhasjustended,isoneofthestrangestan
WhatdoesDrEmilyGardinerdo?[br][originaltext]M:DrEmilyGardinerisane
Thepoliceknewnothingaboutthecase______yourfatherphonethem.A、afterB、sin
根据《水利工程建设项目验收管理规定》,不能按期进行竣工验收的,经竣工验收主持单位
下列不属于工资费用的原始记录的是()。A.考勤记录 B.工时记录 C.产量记
国产非标准设备原价的计算方法主要有( )。 ①成本计算估价法;②分部组合估价
初生儿血液红细胞数高,其主要原因是A.内分泌功能过强B.叶酸吸收过多C.铁吸收过
注册会计师对存货抽査时发现了差异,下列处理中不恰当的是()。 A.应查明原因
患者赵某,女,25岁,2015年6月7日就诊。患者三天前食剩饭后,出现为腹泻,腹
最新回复
(
0
)