首页
登录
职称英语
In America alone, tipping is now a $16 billion-a-year industry. Consumers ac
In America alone, tipping is now a $16 billion-a-year industry. Consumers ac
游客
2023-06-23
17
管理
问题
In America alone, tipping is now a $16 billion-a-year industry. Consumers acting rationally ought not to pay more than they have to for a given service. So why do they? The conventional wisdom is that tips both reward the efforts of good service and reduce uncomfortable feelings of inequality. The better the service, the bigger the tip.
A paper analyzing data from 2,547 groups dining at 20 different restaurants shows that the relationship between larger tips and better service was very weak Customers who rated a meal as "excellent" still tipped anywhere between 8% and 37% of the meal price.
Tipping is better explained by culture than by economics. In America, the custom has become established; it is regarded as part of the accepted cost of a service. In a New York restaurant, failing to tip at least 15% could well mean abuse from the waiter. Hairdressers can expect to get 15-20%, the man who delivers your groceries $2. In Europe, tipping is less common; in many restaurants, free tipping is being replaced by a standard service charge. In many Asian countries, tipping has never really caught on at all.
How to account for these national differences? Look no further than psychology. According to Michael Lynn, the Cornell paper’s co-author, countries in which people are more outgoing, sociable or neurotic (神经质的) tend to tip more. Tipping relieves anxiety about being served by strangers. "And," says Mr. Lynn, "in America, where people are outgoing and expressive, tipping is about social approval. If you tip badly, people think less of you. Tipping well is a chance to show off." Icelanders, by contrast, do not usually tip—a measure of their introversion (内向) and lack of neuroses, no doubt.
While such explanations may be crude, the hard truth seems to be that tipping does not work. It does not benefit the customer. Nor, in the case of restaurants, does it actually encourage the waiter, or help the restaurant manager to monitor and assess his staff. The cry of mean tippers that service people should "just be paid a decent wage" may actually make economic sense. [br] What does the author think about the relationship between service and tip?
选项
A、Bigger tips bring about better service.
B、Good service should be rewarded with tips.
C、Tips are effective in improving service.
D、Tips cannot help prompt better service.
答案
D
解析
观点态度题。最后一段表达了作者的观点,在首句即指出付小费达不到预期效果,因此D为正确答案。选项A和B其实是对第1段最后两句的近义替换,但都是人们传统的观念和想法,并非作者的观点。选项C的意思明显与最后一段首句相反。
转载请注明原文地址:https://tihaiku.com/zcyy/2776292.html
相关试题推荐
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
随机试题
今年中国有699万高校毕业生进入就业市场,求职变得十分困难。对于仅凭借语言技能来找工作的英语专业毕业生来说,更是难上加难。由于学生整体的英语水平不断提高
ThemodestfarmrunbySolomyLestonandherhusband,afewpicturesqueacre
PartⅡReadingComprehension(SkimmingandScanning)Directions:Inthispart,y
[originaltext]M:WhatdoyouthinkofProfessorPotter’scourse,Jane?W:Notm
初步设计文件的一般要求中不包括()。A.有关主管部门批准的项目批文或可行性研
C解题指导:第一组图的第三个图形把整个图形分成了4份,所以第二组图形相同。故答案为C。
治疗肠道菌群失调性腹泻的微生态制剂包括A.复方阿嗪米特肠溶片 B.复方嗜酸乳杆
世界卫生组织规定的青春期年龄为A.12~20岁 B.12~18岁 C.12~
一位50多岁男患者,患慢支肺气肿多年,某日上午因用力咳嗽,突感胸痛气促,立即被送
某双代号网络计划如下图所示(时间:天),则工作D的自由时差是()天。
最新回复
(
0
)