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[img]2011q1/ct_etoeicsm_etoeicsjjfa_0010_20111[/img]In your response, be sure t
[img]2011q1/ct_etoeicsm_etoeicsjjfa_0010_20111[/img]In your response, be sure t
游客
2025-06-19
28
管理
问题
In your response, be sure to show that you recognize the problem, and propose a way of dealing with the problem.
Hello. This is Mark Johnson. I’m calling from Meeting Room B. It’s seven, uh, seven-thirty in the morning. I, um, I have an all-day meeting in this room, uh, Room B, with some important clients. But there are no tables here. When I reserved the room, uh, weeks ago, I, I made it clear that I needed a room for 15 people to work in, with tables and chairs. Now I find that there are only chairs in here. And they’re all, the chairs are all facing the front of the room. It looks like, like it’s set up for a lecture. Look. We’re planning, we’re going to be doing a lot of writing. I need tables. OK? Our meeting starts in an hour, at eight thirty. I’ve got to get breakfast. Please leave a message for me, Mark Johnson, in my room and let me know you’ll take care of this.
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答案
Hello. This is a message for Mark Johnson. This is Joe Smith returning your call regarding the meeting room you reserved. Sorry about the confusion. I think whoever used the room yesterday must have changed the seating. Please don’t worry though. I’ve sent up three people to replace the tables and rearrange the room. It’ll probably be back to normal before you even receive this message. Have a good day!
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