2. 职称英语
  3. From: Kenan Beauchamp [kbchamp@webexec.net] To: Customer Service [customer.serv

From: Kenan Beauchamp [kbchamp@webexec.net] To: Customer Service [customer.serv

游客2025-06-17  27
问题 From: Kenan Beauchamp [kbchamp@webexec.net]
To: Customer Service [customer.service@hucnv.com]
Subject: December bill request
Date: January 11
To Whom It May Concern:
My account with Henderson Utilities Company is set up such that my monthly utility bills are directly deducted from my checking account. I noticed this month that $187.33 had been deducted from my account for utilities. Since becoming a customer of HUC, my monthly utility bill has never exceeded $150. Since I never received a paper bill from you, I’d like to request a copy of the bill to ensure that I was not overcharged for any services. Thank you.
                                                                          Sincerely,
                                                                   Kenan Beauchamp
                            Henderson Utilities Company
                              43 Warm Springs Road
                             Henderson, Nevada 89014
                               (702) 493-4343
Account number:                       920-53-10332
Name:                                Kenan Beauchamp
Address:                              19 Galleria Drive
                                  Henderson, Nevada 89002
Billing period:                          December 7 - January 7
Due date:                              January 23
Total amount due:                       $187.33
Water:                                $31.87
Electricity:                             $42.11
Gas:                                  $113.35
Open an online billing account today to have your bills delivered to your e-mail account. With online billing, you can also pay your bills online. To sign up for an account, visit www.x.com/onlinebill. [br] According to the bill, how can customers pay their bills online?
选项 A、By filling out a form
B、By visiting a Web page
C、By e-mailing customer service
D、By calling a customer service hot line
答案 B
解析 联系上下文我们可以看到文章最后一句话说“With online billing，you can also pay your bills online”，也就是说可以通过访问网页进行在线结算。
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