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Store managers employ mystery shoppers to determine what the service encounter f
Store managers employ mystery shoppers to determine what the service encounter f
游客
2025-06-17
27
管理
问题
Store managers employ mystery shoppers to determine what the service encounter feels like from the customer’s ______.
选项
A、intention
B、complexion
C、perspective
D、potential
答案
C
解析
perspective观点,视角
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