首页
登录
职称英语
From: Gemma Hutchison, GMOTo: Paolo Santos, Hilton FinancialSubject: Delivery
From: Gemma Hutchison, GMOTo: Paolo Santos, Hilton FinancialSubject: Delivery
游客
2025-06-17
32
管理
问题
From: Gemma Hutchison, GMO
To: Paolo Santos, Hilton Financial
Subject: Delivery
Dear Mr. Santos,
First of all, I’d like to apologize for the mix-up with your company’s order yesterday. As I understand it, you received 10 ink cartridges fewer than you requested and an additional box of printer paper, as well.
At GMO, we pride ourselves on our attention to detail, so I immediately began an investigation. It turns out that a member of the administration team caused the problem. He confused your order with that of another firm with a similar name, Hillman Finance. This sort of mistake is unacceptable, and I have given that employee an official warning about his performance. I can assure you that all staff members will take the utmost care to ensure your order is processed correctly in future.
The good news is that the correct shipment is now on its way. It should arrive sometime tomorrow afternoon. Please make sure a company representative is on hand to sign the delivery invoice at that time.
I understand that our error has caused your firm significant distress, since you are now running low on stationery supplies. As compensation, I am willing to offer a 30% rebate on this order, as well as a $50 credit on your next order with us. I hope that these terms are satisfactory.
Regards,
Gemma Hutchison — GMO [br] What led to the mistake?
选项
A、A computer malfunction
B、A mix-up over names
C、A shipping delay
D、A procedural problem
答案
B
解析
转载请注明原文地址:http://tihaiku.com/zcyy/4121779.html
相关试题推荐
From:GemmaHutchison,GMOTo:PaoloSantos,HiltonFinancialSubject:Delivery
From:GemmaHutchison,GMOTo:PaoloSantos,HiltonFinancialSubject:Delivery
From:GemmaHutchison,GMOTo:PaoloSantos,HiltonFinancialSubject:Delivery
Theschedule,whichyouwillfindattached,______thespecificdeliverydateswe
HiltonHotel______substantialdiscountstothebiginternationalcorporationsw
Duetotime-consumingsecurityclearances,LightningCourier______thatdelivery
DuVinRestaurantdoesnotprovidedeliveryserviceforordersunder$50,______
Fora$25fee,SilverbellFloristwillextenditsdelivery______tocitiesasfar
DuVinRestaurantdoesnotprovidedeliveryserviceforordersunder$50,______
Itwillbealmostimpossibleto______aroomattheHiltonHotelnextweekbe-c
随机试题
For20monthsthewreckedCostaConcordiahasbeenlyingonitssidenearth
BIRDMIGRATIONABirdshavemanyuniquedesignfeaturesthatenablethemtoperf
Itwasrequestedthatalloftheequipment________intheagreedtime.A、erected
SophyBrentcametovisitmenearlyeveryday.She【C1】______meunbearablymo
SomeAmericansarealittlenervousaboutthenation’sfuture,butothersfe
A.到达集尘极的尘埃带正电 B.带电尘埃在运动中所受电场力不变 C.电场方向
红细胞酶缺陷所致的贫血是A.巨幼细胞性贫血B.铁粒幼细胞性贫血C.缺铁性贫血D.
A.物块从c运动到b所用时间大于从b运动到c的时间 B.物块上滑过程的加速度与
各种运输方式内外部的各个方面的构成和联系,就是( )。 A.运输系统
5G的主要应用场景包括()。A.连续广域覆盖 B.热点高容量 C.低功耗大
最新回复
(
0
)