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Product Invoice1 set of bed sheets......... $29.992 curtains.................
Product Invoice1 set of bed sheets......... $29.992 curtains.................
游客
2025-06-15
19
管理
问题
Product Invoice
1 set of bed sheets......... $29.99
2 curtains................... $100.00
1 small rug.................. $42.99
1 pair of sleepers.......... $21.99
3 pillows..................... $35.00
5 towels..................... $20.00
UrbanOnline Co.
505 North Michigan Avenue,
Chicago IL 60611
To whom it may concern:
My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order.
The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain.
It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too.
Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price. Could you tell me the reason for it? I would like to be paid back the difference.
I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters.
Regards,
Janet Perez [br] How much of a refund does Ms. Janet Perez want for the bed sheets?
选项
A、$10.00
B、$29.99
C、$19.99
D、$42.00
答案
A
解析
(第二篇文章)问题的核心词汇是bed sheets。文章中说,“网站上标注的床单价格为$19,99,可是你们公司却收了我$29,99(…even though the price of one set of bed sheets is listed as$19.99 on your web site,I was charged $29.99.)。”因此写信者要求的床单返款额是$10.00(=$29.99-$19.99)。正确答案是选项(A)。
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