2. 职称英语
  3. December 1, 2006Jessica Robinson 25 Miller Road Sacramento, CA 95852Dear Ms.

December 1, 2006Jessica Robinson 25 Miller Road Sacramento, CA 95852Dear Ms.

游客2025-06-15  26
问题 December 1, 2006
Jessica Robinson
25 Miller Road
Sacramento, CA 95852
Dear Ms. Robinson,
We recently received an order of your new model Angle Grinder, which your salesman advised us to offer as part of our handyman range. Although we have only had them in stock for the last two weeks, we have already had 3 returns. Customers have complained to us that the locking ring simply does not work properly, which causes the disk to fall off.
You can imagine our embarrassment. This is truly a dangerous situation, and we suggest that you stop supplying this item immediately. You should also issue recall notices.
We are returning the entire order. Most of them still in their boxes. I realize that your power tools are generally of very high quality, so I hope you sort this problem out quickly for the sake of your reputation.
Please issue us with a credit notice for the entire value of the order.
Yours faithfully,
Paul Richman
Store Manager [br] What is the purpose of the letter?
选项 A、To suggest a different shipping method
B、To place an order for some power tools
C、To request a refund for faulty products
D、To complain about a rude salesperson
答案 C
解析 因新产品有严重的质量问题，因此卖场负责人决定退货。答案是(C)。
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