To: Ted MunsonFrom: Sylvia Cheng, Apex Office Inc.Subject: Your orderDear Mr.

游客2025-06-13 16

问题 To: Ted Munson
From: Sylvia Cheng, Apex Office Inc.
Subject: Your order
Dear Mr. Munson,
This e-mail is to update you on the status of your order for an office desk chair(items #1711). Your order was【K10】______on January 20, but a production problem with our supplier is delaying shipment of this item. I【K11】______Marco Tonelli, a manager at the production facility, and when we talked yesterday he said that the chair will be ready to ship next week. We are sorry for the delay, and we hope you will be【K12】______with your purchase.
Sincerely,
Sylvia Cheng [br] 【K10】

选项 A、treated
B、cared
C、put
D、processed

答案 D

解析 (A)treated是把某事当做文章或谈话主题时用的，而(B)cared不符合此处语境。适合在解决事情或处理问题时使用的动词是(D)processed。

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