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The Kayak Resort Kohala Coast, HawaiiFe

游客2025-06-12  39
问题                     The Kayak Resort
                    Kohala Coast, Hawaii
February 24
Dear Ms. Scott,
We regret that you did not enjoy your island excursion yesterday. However, we must clarify that we did not intend to cut your trip short. Your tour guides decided to skip some islands to allow more time for your parasailing activity, which you requested yesterday morning. We sincerely apologize for not discussing the matter with you immediately upon your return.
We have been informed that you are demanding a refund because of your unsatisfactory experience. Unfortunately, we are unable to provide a refund. Our policy states that fees for water recreation and sports activities are nonrefundable. To compensate you, we will give you two meal vouchers for any of the restaurants on the premises, which you may use during your stay with us.
Thank you for your understanding. We hope you will enjoy the rest of your holiday at the Kayak Resort.
Respectfully yours,
Luke Dunstan
Manager
The Kayak Resort [br] What did Ms. Scott want to do?
选项 A、Recover her payment
B、Transfer to another resort
C、Try a different activity
D、Confirm her flight
答案 A
解析 本题是问斯科特女士想要做什么(What)，应定位至原文中提及题目核心语句Ms．Scott want to do相关内容的部分。原文中提到“We have been informed that you are demanding a refund…”，即已被告知斯科特女士要求退款，因此(A)Recover her payment为正确答案。
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