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Antoinette Ricks, Manager, Fiesta Catering 78 Park Avenue, Detroit, MI 48206De
Antoinette Ricks, Manager, Fiesta Catering 78 Park Avenue, Detroit, MI 48206De
游客
2025-06-12
33
管理
问题
Antoinette Ricks, Manager, Fiesta Catering
78 Park Avenue, Detroit, MI 48206
Dear Ms. Ricks,
I am sending this letter to contest the billing charges for the catering service you provided for Zaider Corporation last Saturday night. During the occasion, my staff noticed that the buffet menu differed from the one included in the package we had selected. In particular, the entrees were dishes included in Package B and not Package A, which is the more expensive menu. In spite of the error, your staff charged us the full price for Package A.
In addition, my guests were served only one round of soft drinks, even though our contract states that drinks would be unlimited at no extra charge. If my memory serves me right, you even told me that the upgrade was complimentary for regular clients, such as Zaider Corporation. I mentioned this to your head waiter, but he indicated that he was not told to provide bottomless drinks. As a result, the additional soft drinks consumed that night were charged to my running total.
I am seriously disappointed with what happened. I request that you personally look into the matter, as I will not submit my payment until the excess costs of the entrees and extra charges for the drinks have been deducted from the total. A copy of our contract is enclosed for your reference.
I look forward to your immediate action on the matter.
Katherine Bailey, Sales Manager, Zaider Corporation [br] According to Ms. Bailey, what did Ms. Ricks mention about the drinks?
选项
A、They would be served in small quantities.
B、They are not included in the package.
C、They are limited to juices and other non-alcoholic beverages.
D、They would be available throughout the event at no extra cost.
答案
D
解析
本题要在选项里找出里克斯女士在信里说的与the drinks有关的内容带回原文中去查找并判断正误。(A)、(B)、(D)在文中都未被提及。由“…our contract states that drinks would be unlimited at no extra charge.”可知,贝莉女士与里克斯女士签订的协议里说饮料是免费无限量供应的,因此选(D)They would be available throughout the event at no extra cost.。
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