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Dear Ms. Robinson,I received a collection notice from the Ohio Telephone Compan
Dear Ms. Robinson,I received a collection notice from the Ohio Telephone Compan
游客
2025-06-11
27
管理
问题
Dear Ms. Robinson,
I received a collection notice from the Ohio Telephone Company on February 13. The letter states that I owe a past due balance from the September 16 to October 16 billing period last year. The letter also states that my service will be disconnected【K1】______ I act immediately; however, I am informing you for the second time that I paid that bill on January 8.
On January 15, I received a call from one of your representatives about this matter, and I immediately told him that I sent a check to your office for the due amount of $ 132. 57 approximately a week ago. Unfortunately, I failed to get his name. I am【K2】______ that you have not taken care of this matter, 【K3】______
I hope that this【K4】______ the matter once and for all.
Sincerely yours,
Bill Moritz
Encl: copy of the check [br] 【K3】
选项
A、and I am enclosing a copy of the check herewith.
B、and I will not pay the bill and will disconnect my service.
C、and I will make the payment first thing in the morning tomorrow.
D、and I’m pleased to do business with you.
答案
A
解析
已经支付了费用,因此要求中断服务的(B)和说要立即支付的(C)都是错误选项。另外,前面句子说问题没有很好地处理而很不快,因为是同位接续词and连接,所以要填同样语气的句子。因此说“和你做生意很高兴”的(D)也是错误选项。正确答案是说会发送付款票据复印件的(A)。由接下来的句子说这会切实解决问题可知写信人出示了某种切实的证据资料。
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