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What is the purpose of the call? [br] [originaltext]M Hello, I’m calling to
What is the purpose of the call? [br] [originaltext]M Hello, I’m calling to
游客
2025-06-10
3
管理
问题
What is the purpose of the call? [br]
M Hello, I’m calling to check on a bike that I ordered last week.
W Sure, could you tell me your name or order number?
M My order number is 9372-928. It’s for a Ranger 5000.
W Ah, it looks like the bike was shipped yesterday and should be in tomorrow or Friday. I’ll be working for the rest of the week, so I’ll keep an eye out for it and call you when it’s in. Could you give me a number where I’ll be able to reach you?
选项
A、Give the man a refund.
B、Send the man a confirmation.
C、Forward the complaint to her manager.
D、Call the man when his order has arrived.
答案
D
解析
这道题考查细节情况。女子的最后一段话(I’ll be working for the rest of the week,so I’ll keep an eye out for it and call you when it’s in.)表示她会在到货后立即通知他。因此正确答案是(D)项。
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