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Good afternoon. I want to welcome you all to our management improvement luncheon. We have a delicious meal to look forward to. The catering staff here at the club always makes our noon events special. We also have a fantastic speaker with us today. Mr. Andrew Margalis worked as a management trainer for twenty years before he retired. He has given seminars all over the country and in several places abroad. Now he works only in his garden, but I am pleased that he has honored us by agreeing to be here today. He will share his experiences as a manager and lead us through some exercises designed to help us evaluate our effectiveness with our staff. And now, without further ado, I give you Andrew Margalis.