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Why did the man call two weeks ago? [originaltext]W: You’ve reached Liaison Wire
Why did the man call two weeks ago? [originaltext]W: You’ve reached Liaison Wire
游客
2025-06-04
15
管理
问题
Why did the man call two weeks ago?
W: You’ve reached Liaison Wireless. This is Mary. How may I be of assistance?
M: Hello. This is Robby Paulson. l called two weeks ago to report a billing error. I only used half of the minutes on my cell phone plan last month, but was still charged a fee for exceeding my limit. An agent informed me that the problem would be corrected. However, my last billing statement still had the incorrect amount.
W: I apologize for the confusion. I have your records here with me, and they show that we found the error and that you were issued credit. It will be reflected on your billing statement for March.
选项
A、To ask for credit
B、To complain about an error
C、To sign up for a service
D、To cancel his account
答案
B
解析
题目是在询问男士两周前打电话的原因,因此应仔细听男士的话中与题目的核心语two weeks ago相关的内容。男士说“I called two weeks ago to report a billing error.”,即两周前为了告知账单错误打了电话。因此正确答案是(B)To complain about an error。
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