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  3. A customer has failed to pay your company for the merchandise delivered afte

A customer has failed to pay your company for the merchandise delivered afte

游客2025-05-31  25
问题     A customer has failed to pay your company for the merchandise delivered after repeated attempts to collect payment, and your line manager has asked you to write a final demand letter to the customer demanding the payment be made.
    Write a letter to the customer
    briefly introducing the situation that both you and your customer are involved in
    stating the amount of money that the customer owes you
    displaying the benefits of payment on time for both sides
    indicating what your company is going to do if the customer still doesn’t pay you on time.
选项
答案     Dear Sir,
    This is the fourth time I’ve written to you. I am writing to remind you that according to the contract we have signed, your first payment was due on March 20th, 2009 and second on December 12th, 2009. Both payments are now over half a year past due. According to the letters you sent to me a month ago, you explained to me that you company was itself suffering from cashflow problems and waiting for the payments from some of your buyers. You promised me that you would pay our company in a month.
    However, that deadline has now passed, and your failure to pay is beginning to cause our company serious problems. Here I demand prompt pay within a week and if you break promises again, we have no choice but to put this matter in the hands of our lawyer, which we would regret having to do this.
    I deeply regret having to write you in this way. You have been a valued customer of us for more than five years. We have been enjoying a mutually profitable working relationship. I sincerely hope that this temporary unpleasantness can be resolved as soon as possible. I also regret to notify you that we are unable to supply you with any further goods from now on.
                                                             Yours sincerely,
                                                                Jason Chan
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