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Sharing ResponsibilitiesYour company is expected to entertain a group of client
Sharing ResponsibilitiesYour company is expected to entertain a group of client
游客
2025-05-27
9
管理
问题
Sharing Responsibilities
Your company is expected to entertain a group of clients from another province.
You have been asked to organise this event.
Discuss the situation together, and decide:
- what responsibilities each team is expected to have
- how you will divide the department into different teams.
选项
答案
A: Our clients will arrive next Tuesday, so we should make a plan for it and clarify everyone’s responsibilities.
B: Yes, and according to our experiences, at least three teams will be formed to entertain our clients.
A: One team will be responsible for the meeting and seeing-off of the delegation at the airport or railway station.
B: And we should also establish a team to accompany the clients to visit our factory. This is very important, since their main aim of this visit is to see the productive ability of our company.
A: That’s right. But we should also show our guests around, because some of them have never visited those places of interest in our city. Therefore, we will also need a team for their tour.
B: I think these teams are able to handle most of the problems, but we should select the most suitable person for each team.
A: Right, otherwise some serious problems could occur. For Team one, I think we’ll need some deputy managers and some skillful drivers.
B: The experts and technicians may be the best choices for Team two, because they know the producing process much better than we do.
A: I agree. Our secretary can work in Team three, since he’s a native here and therefore is quite familiar with those touring sites.
B: That is the point.
解析
本次讨论的任务是决定接待客户时每个小组的责任以及如何分组。根据要求决定的要点1“每个小组都有哪些责任”,我们可以结合以下三个方面:接送(meeting and seeing off)、参观厂房(visitingthe factory)和参观名胜(visiting places of interest)展开讨论。根据要求决定的要点2“如何将部门分组”,结合前面责任的三个方面可以进行如下分组:经理和司机(manager and driver);专家和技师(experts and technicians);秘书(the secretary)。
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