—Look at the form below.—You will hear a man complaining to the bank.Customer

游客2025-05-26 39

问题 —Look at the form below.
—You will hear a man complaining to the bank.

Customer Name: Frank Bailey
Account/number:  【5】______
1  Cheque has been paid into deposit rather than  【6】______ account, customer is now  【7】______  , letter sent to customer and charge made.
2  Customer reports unauthorised withdrawals of  【8】______from account
3  Customer’s cash-point card rejected
[br]

A: There’s several things I’m not happy about, Mrs Simms. First of all...
B: Do you mind if I take some notes? Could you give me your name and account number?.
A: I’m Frank Bailey and the number’s 52204768, The first thing is that I asked for that cheque for ￡2,000 to be paid into my current account, and it wasn’t. It went into my deposit account. So then I was overdrawn and next thing is I get a letter from you telling me you’re charging me for this,
B: Oh dear, perhaps there was some confusion...
A: And it gets worse. I now find that someone has taken ￡200 out of my account.
B: That’s very serious...
A: And just to cap it all I find I can’t use my cash-point card. The machine spits it out!
B: It sounds as though we have some serious problems here. If you could just give me a moment...

选项

答案 current

解析 current account，活期存款帐户：deposit account，定期存款帐户。听磁带时，留心：“…I asked for … and it wasn’t. It went into my deposit account.……”

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