2. 职称英语
  3. You will hear another five recordings.For each recording, decide what the speak

You will hear another five recordings.For each recording, decide what the speak

游客2025-05-26  46
问题 You will hear another five recordings.
For each recording, decide what the speaker’s purpose is.
Write one letter ( A--H )next to the number of the recording.
Do not use any letter more than once.
After you have listened once, replay the recordings. t
A. to make a complaint
B. to deny something
C. to offer assistance
D. to ask for advice
E. to express doubt
F. to ask for permission
G. to explain an action
H. to recommend a new policy [br]  
Man: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn’t functioning properly. The message I got said you weren’t sure if you needed someone to come and sort it out, or if we could advise you over the phone. Well perhaps you’d like to get back to me as soon as it’s convenient and tell me exactly what the problem is, and I’ll see what I can do.
Woman: Hello, Sally here, from Pagwell Paints, returning your call. I’m very sorry you aren’t happy with the latest consignment you’ve had from us. It’s rather strange, because following your complaint about the last delivery, we did in fact take action to change the specifications in the way you suggested. So it isn’t quite fair to say that we ignored your advice. I know it’s important to achieve the consistency that you require, but perhaps your recommendation wasn’t exactly what’s needed.
选项
答案 B
解析
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