首页
登录
职称英语
•You will hear three telephone conversations.•Write one or two words or a numbe
•You will hear three telephone conversations.•Write one or two words or a numbe
游客
2025-05-26
37
管理
问题
•You will hear three telephone conversations.
•Write one or two words or a number in the numbered spaces on the notes or forms.
•After you have listened once, replay the recording.
Conversation One
•Look at the form below.
•You will hear a woman telephoning about some problems with an order.
[br]
Man: Good afternoon. Stationery Supplies International, Customer Services Department, Michael speaking. How may I help you?
Woman: Oh, hello. My name’s Jennifer Gardiner. I’m calling from Fenmore Consultants. It’s about the order which we received yesterday.
Man: OK. Please can I have the order number?
Woman: Yes, it’s Z/3487/JE The problem is we’ve received several incorrect items.
Man: Oh dear, sorry about that. We took on some new staff this week and we’ve had a few problems. Tell me what’s wrong and we’ll forward the correct order to you straightaway.
Woman: Good. Well, firstly you sent the wrong size paper. We ordered 100 boxes of A5 paper, not A4. And the envelopes you sent were not the colour we ordered. We wanted pale green, not white.
Man: Right, so that’s A5 not A4 paper and pale green envelopes. Anything else?
Woman: Yes. We also ordered 20 printer ink cartridges, that’s the TrueJet BJC two four six ... but you didn’t send us any at all.
Man: Oh dear, I’m really sorry. I can only apologise once again and assure you that the correct items will be on their way to you tonight, Special Delivery.
Woman: What shall I do about the things we don’t want?
Man: Send them back to us, and we’ll refund the full cost.
Woman: Right. Thank you. Goodbye.
Man: Bye bye.
选项
答案
BJC 246
解析
转载请注明原文地址:http://tihaiku.com/zcyy/4090547.html
相关试题推荐
•Youwillhearthreeconversations.•Writedownoneortwowordsoranumberin
•Youwillhearthreetelephoneconversations.•Writeoneortwowordsoranumbe
•Youwillhearthreetelephoneconversations.•Writeoneortwowordsoranumbe
•Youwillhearthreetelephoneconversations.•Writeoneortwowordsoranumbe
•Lookatthenotesbelow.•Youwillhearatelephoneconversationaboutthear
•Lookatthenotesbelow.•Youwillhearatelephoneconversationaboutthear
•Youwillhearthreetelephoneconversationsormessages.•Writeoneortwowo
•Youwillhearthreeconversations.•Writedownonewordornumberinthenumb
•Youwillhearthreeconversations.•Writedownonewordornumberinthenumb
•Youwillhearthreeconversations.•Writedownonewordornumberinthenumb
随机试题
CometoDiegoAwardsCeremonyThe10thInternationalFilmFestivalMexicohonors
[originaltext]TwostudiesaresuggestingwaystoreducetheriskofA.M.D
A
下列关于个人住房贷款保证担保法律风险的说法中,错误的是()。A.公司或企业的职
Thechangeinthatvillagewasmiraculou
护士使用无菌持物钳的正确方法是A、换药时,用于夹取无菌物品、油纱条 B、取放无
人行道宽度的设计首先应()。A.为绿化种植提供良好的条件 B.照顾与路幅其
你工作扎实认真,可是领导和同事不解,不但不说你好,还奚落你。你怎么处理?
重力式码头的墙体结构形式有混凝土及钢筋混凝土方块、沉箱、扶壁和大直径圆筒等,其一
根据《公路工程施工分包分包管理办法》,分包工程最初支付申请应由甲在合同约定的时间
最新回复
(
0
)