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职称英语
•Look at the notes below. •You will hear two colleagues discussing the responsi
•Look at the notes below. •You will hear two colleagues discussing the responsi
游客
2025-05-25
21
管理
问题
•Look at the notes below.
•You will hear two colleagues discussing the responsibilities of Human Resources Manager
Job Description of a Human Resources Manager
Responsibilities: develop and manage (5)______programs
deal with relations between (6)______and upper management;
examine complaints and help settle (7)______
Requirements: knowledgeable, versatile and (8)______ [br]
F: So Greg, what does a human resources manager actually do?
M: Simply put, HR managers manage the needs of a company’s employees.
F: That sounds pretty broad. What types of needs? Everything?
M: Pretty much. We develop and manage employment programs, including salary and job evaluations,benefits, and promotions. Also education and training programs. Of course we develop plans for finding applicants to fill job openings. Then we interview and, where necessary, test applicants.
F: That’s a lot! You must be pretty busy!
M: Yes. To be effective we need to be knowledgeable about all areas of human resources as well as every aspect of the company. It takes a lot of experience, and you have to be highly qualified.
F: I can imagine. It sounds quite challenging.
M: There’s more. In industries that are unionized, like mine, human resources managers deal with relations between labor and upper management. We examine workers’ complaints and try to help settle disagreements.
F: Do you like your job? What’s the best part of it?
M: Yes. The best part is probably that the work is extremely interesting and varied. We have to be very versatile and flexible...
选项
答案
DISAGREEMENT
解析
录音中提到人力资源经理还要处理工人的投诉,并且要帮助调解不同意见(We examine workers’ Complaints and try to help settle disagreements)。看到表格中的settle一词,就要在头脑中快速反应常与之搭配的名词,例如dispute,conflict,argument,disagreement等等。
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