• You will hear another five recordings.• For each recording, decide what the s

Woman: My feeling is that we should leave aside VSB’s offer. It’s obviously very competitive - way below the others. But how do we know they’d complete the project on time and to the required standard? They’re a small company. Would they have the skilled labour or equipment? We could request references from former customers, I suppose. That’d mean putting off the decision and personally I have very little confidence in recommendations - they’re easily ’manufactured’. Let’s look at the other companies.

Woman: Thanks for getting back to me so quickly about my request for a transfer. I’m sorry the company couldn’t help, but I really do need to be in London. My husband’s been offered a job there and it’s too good to turn down. So I’ve been looking around and there’s a possibility in the Publicity section at Richardsons’ but they’re selecting people tomorrow. I have to provide a testimonial quickly. Would you mind doing me one?