• Look at the notes below. • You will hear a message about a man telephoni

Woman: Good morning.  Sunshine Travel Agency. Can I help you?
Man: Hello, this is Michael Lee, from TNG International. I’m looking for a flight to Boston. We have an account with you.
Woman: Yes, when would you like to travel?
Man: At the end of the week, Thursday or Friday.
Woman: Well, I checked for another customer earlier. And the Thursday flight is full, but there is space on the flight at 17:30 this Friday, that’s the 25th of February.
Man: Friday? Yes, that’s fine. It’s a direct flight, isn’t it?
Woman: Yes, it is.
Man: And how much is it ?
Woman: Will you be flying economy class, sir?
Man: No, I will be flying business.  I understand we get a small discount for long flight.
Woman: Yes, that’s right. Let’s see, Hong Kong to Boston, business, return?
Man: Yes, return.
Woman: That comes out at $1,135.
Man: OK, I’d like to book that, please.
Woman: Certainly. Let me give the booking reference.
Man: OK.
Woman: It’s JL5-16ZL.
Man: All right. Got that. Thank you very much.