• You will hear five short recordings.• For each recording, decide what opinion

Man: I thought management showed a complete misunderstanding of the issue. We don’t need a whole new set of managers - that would just increase the salary bill and double the administration. What’s needed is new blood coming into the company - people who can start off at ground level, working their way up in the company and learning as they go along, as it were. Otherwise we’ll really be in danger of cutting ourselves off from our roots.

Man: It seems curious that the set of products we researched and developed earlier this year isn’t included. Management made a big fuss about the launch - a big party, with a lot of press interest - and then it turns out the designer didn’t think our photographs were good enough to include, so the whole section stayed exactly the same as it has done for years. It’s not going to create the impression we want, frankly.