首页
登录
职称英语
•Look at the form below. •You will hear a customer calling the courier company.
•Look at the form below. •You will hear a customer calling the courier company.
游客
2025-05-24
30
管理
问题
•Look at the form below.
•You will hear a customer calling the courier company.
Fly High Courier
Missing Item Record
Delivery number: FRM-(9) ______
Caller’s name: Richard HUSSAIN
Date of collection : (10)______
From: Chicago, US
To: (11) ______,UK
Contents: paperwork for loans
Notes: package delivered on 10:55 am, Feb. 7th without(12) ______on file as front door delivery.
F: Hello. Fly High Courier.
M: Hello. This is Richard Hussain and I’m calling to make a complaint about a misdelivery of very important documents.
F: What’s the delivery number, please?
M: It’s FRM-40017.
F: FRM ... 40017. Thank you. What’s the problem exactly, Mr. Hussain?
M: Well, last Thursday morning, February 5th, I sent a package from Chicago, containing some paperwork to my business partner in London, very important paperwork needed for our loans. I paid the extra amount asked for so that it could be delivered the next day. But then two days ago on Monday, Gary my partner called from London and said he had not yet received the package.
F: Mr. Hussain, have you contacted the customer service in Chicago?
M: Yes, of course. I called them on their 800 number but was referred to someone called Mason in London, who told me that the record showed it had been delivered on Saturday at 10:55 am and there was no signature on file, because this was a delivery to the front door package.Seems like my package just got lost like this!
F: Don’t worry, Mr. Hussain. Let me take down a few details and I’m sure your package will be all right.
选项
答案
40017
解析
对话中客服人员问道“What’s the delivery number,please”,顾客的回答是“It’s FRM-40017”,随后客服人员也把这个编号重复了一遍。记录中已经提供了字母部分,因此考生只需填写五位数字。
转载请注明原文地址:http://tihaiku.com/zcyy/4088064.html
相关试题推荐
Lookatthenotesbelow.Youwillhearamancallingtohiresportsbikes.Bicyc
Lookatthenotesbelow.Youwillhearamancallingtohiresportsbikes.Bicyc
Lookatthenotesbelow.Youwillhearamancallingtohiresportsbikes.Bicyc
Lookatthenotebelow.Youwillhearawomancallingacolleagueaboutafactor
Lookatthenotebelow.Youwillhearawomancallingacolleagueaboutafactor
Lookatthenotebelow.Youwillhearawomancallingacolleagueaboutafactor
Lookatthenotebelow.Youwillhearamancallingtocomplain.Messag
•Lookattheformbelow.•Youwillhearaconversationonthephone.
Lookatthenotesbelow.Youwillhearamancallingforanorder.Take【C5】_____
Lookatthenotesbelow.Youwillhearamancallingforanorder.Take【C5】_____
随机试题
GirlShootsInstructor,FuelingGunDebateOnAugust25,anAmericanfamily’s
DietingDietingisoneofthosethingsthatiscomplet
越来越多的运输基础设施建设融资模式选择BOT模式或PPP模式。请问:这样做有什么
汽车上一般都设有“安全带指示灯”提醒驾驶员系好安全带。当安全带系好时,控制开关断
《自由引导人民》是法国()画家德拉克洛瓦的作品。A.新古典主义 B.浪漫主义
“数以亿计的人可在自家屋顶、田间建立一个小型发电厂,只要它覆盖着太阳能电池板,而
可治疗重症肌无力的药物是A.乙琥胺B.新斯的明C.左旋多巴D.前列环素E.尼可刹
2019年11月,我国稀土及其制品的出口量环比:A.上升10%以内 B
在一般性政策工具中,最为灵活的货币政策工具是()。A.法定存款准备金率 B.
根据《全国重要生态系统保护和修复重大工程总体规划(2021-2035)》,203
最新回复
(
0
)