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You are a customer service manager in a big supermarket Recently you have re
You are a customer service manager in a big supermarket Recently you have re
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2025-05-23
29
管理
问题
You are a customer service manager in a big supermarket Recently you have received some complaints from customers.
Write a memo to the staff in your department:
informing them about what the customers complain about
pointing out the possible reasons for the complaints
proposing the ways to solve the problem.
Write 40-50 words.
MEMO
To:
From:
Date:
Subject:
选项
答案
To: Customer service department personnel
From: The customer service manager
Date: 7th January
Subject:
I am obliged to inform you that we received several customer complaints about late delivery of the goods. It is understood that this was often caused by the unexpected traffic jam. Therefore, it is suggested that the goods delivery team set out earlier in case of heavy traffic to ensure the goods are delivered on time.
Thank you.
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