2. 职称英语
  3. You recently attended a one-day training course on health and safety. You were d

You recently attended a one-day training course on health and safety. You were d

游客2025-05-23  21
问题 You recently attended a one-day training course on health and safety. You were disappointed with the course and you have decided to write a letter of complaint to the training company.
Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement.
Then, using all your handwritten notes, write your letter to Moira Geddings at GBG Certification Services.
Do not include postal addresses.
Write 120-140 words.
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答案 Dear Mrs. Geldings,
    I write regarding a training course on health and safety which I attended on 27 November.
    When I booked the course, I chose your company as it was highly recommended and the courses seemed to be of high standards. I was also promised an experienced trainer. Unfortunately, he was sick and the replacement was not as good as expected. Moreover, the information packs turned out to be only a bunch of photocopies, which was not what was promised. Besides, the class size was supposed to be only 8 but mine turned out to be 15. Finally, I should make it clear that the class started 1 hour late, and the lunch served, was cold.
    I am sure you can understand my disappointment. I would therefore appreciate it if you could investigate this matter.
    I look forward to hearing from you.
    Yours Sincerely,
    Lisa Kostevska
    Cabin Attendant
解析     本文是对商务信件的考查，内容要求是：因对培训课程失望写给一封培训机构的抱怨信。内容方面，主要是对所给广告所进行标注的质疑进行投诉，主要包括：对培训员、培训资料、参训人员数量、参训时间和提供午餐的质量5个方面。阐述出自己的实际经历与广告的差距，进而提出自己的要求。结构方面，按照投诉事由一投诉理由一提出要求的步骤完成写作即可。
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