首页
登录
职称英语
The biggest problem with the computer is that ______. [br] When dealing with com
The biggest problem with the computer is that ______. [br] When dealing with com
游客
2025-05-17
19
管理
问题
The biggest problem with the computer is that ______. [br] When dealing with complaints, she would like to ______.
A: Come in Sharon and take a seat.
B: Thanks.
A: So, where do we start? Should we begin with a look at last year and then go on from there?
B: Fine
A: So, how do you feel you’ve done in your first full year with the company?
B: Overall, I think I’ve done quite well. I feel quite confident now about what I do.
A: And are you happy with your duties?
B: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I don’t mind answering the phone and preparing invoices. Sometimes it’s a bit boring typing long price lists, but then everyone has to do it.
A: That’s true Does anything make your job difficult?
B: The computer. To begin with, I was slow because I didn’t know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our software and we need some new machines.
A: But apart from the computer, is there anything else you would like to change?
B: Erm, let me see. rd like the authority to issue credit notes without having to ask you first. You’re often away on business and sometimes customers ring up with a complaint. And if we can’t contact you, then we can’t deal with the complaint properly. It’s a bit embarrassing at times.
A: Yes, but some of our customers always find something wrong and try and get a credit note with every order. You can’t believe everything they say, you know. What about your objectives for the future?
B: Well, I need to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I don’t get embarrassed when customers make enquiries.
A: Don’t worry, you’ll learn all that in time. What I’d like to ask you about now is...
选项
A、take more responsibility.
B、pass the customer on to her boss.
C、didn’t care for.
答案
A
解析
关键句:"I’d like the authority to issue credit notes without having to ask you first".
转载请注明原文地址:http://tihaiku.com/zcyy/4080106.html
相关试题推荐
Thebiggestproblemwiththecomputeristhat______.[br]Sharonfoundoutabou
Thebiggestproblemwiththecomputeristhat______.[br]Sharon’smainaimfor
Thebiggestproblemwiththecomputeristhat______.[br]Sharon’sbossthinks
Thebiggestproblemwiththecomputeristhat______.[br]Whendealingwithcom
WhatproblemdidBrianhavewithhissandwichbusiness?[br]WhenJackfirstagr
WhatproblemdidBrianhavewithhissandwichbusiness?[br]AfterGeraldinefou
WhatproblemdidBrianhavewithhissandwichbusiness?[br]Atthebeginning,G
WhatproblemdidBrianhavewithhissandwichbusiness?[br]Briansayshissucc
Thebiggestproblemwiththecomputeristhat______.[br]Sharonfoundoutabou
Thebiggestproblemwiththecomputeristhat______.[br]Sharon’smainaimfor
随机试题
IwasinnorthernKenya,whichissufferingthroughtheworstdroughttohi
关于抗震缝说法不正确的是()。A.抗震缝不可以代替沉降缝。 B.抗震缝应沿建
若骨髓穿刺结果显示骨髓增生活跃,粒:红=3:1,颗粒巨核细胞及以上阶段的原始
某企业集团计划新建有色金属冶炼厂。下图为甲、乙、丙、丁四地的成本分析图(单位相同
当资产净值无法维持公司的高速增长时,公司必然会加大财务杠杆,此时,公司不太可能尽
对软土地基的场地进行大规模填土时,如场地淤泥层较厚,应根据现场的实际情况,采用排
无偿合同是指当事人一方只享有合同权利而不偿付任何代价的合同,换言之,该合同的一方
航空发运按商品运送单位分类,可分为()。 A.零星托运 B.集中托运
对高钾血症,以下列描述正确的是A.血清钾浓度均超过5.5mmol/L B.酸
沃达丰是英国的一家老牌电信运营商。自从进入印度市场以来,其从印度市场获得了巨额的
最新回复
(
0
)