•Look at the form below.•Some information is missing.•You will hear a man phon

Woman: Human Resources.
Man: Hello, Nell Andrews here. I understand you’ve managed to recruit a new assistant for my office?
Woman: Oh yes, Neil- would you like to take down the details?
Man: Please. Can I have her surname?
Woman: Well, it’s Shappen, S-H-A-double-P-E-N, and it’s Ms.
Man: That’s an unusual name. OK. Now, can she begin on the fourth of July, as I requested?
Woman: Ah, good news there. We’ve actually been able to bring that forward to the twenty-eighth of this month.
Man: June? Oh, that’s great. We’re so busy, it’ll make a real difference.
Woman: I’ve got everything set up for her.
Man: A phone line?
Woman: Yes, and she’ll be on extension five-four-five-o.  We’ve used all the five-four-fours.
Man: Oh right. And what about email?
Woman: Easy. Her address’ll be Rachel - that’s R- A-C-H-E-L...
Man: . . . and then at horsham-dot-com.
Woman: Yeah, as normal. We haven’t got any other Rachels. And then there’s her password...
Man: Oh, for the network?
Woman: Uh-huh, it’s F-T-Z-O-seven-nine.
Man: Oh, mine’s just numbers.
Woman: We’ve got a new system now.
Man: I see. And her pay?
Woman: Yes, she’ll be on grade C, to begin with, that’s seventeen to nineteen and a half thousand - she’ll be getting seventeen thousand, two hundred and fifty.
Man: Fine. Well, I’d like to send her a letter to welcome her.
Woman: Good idea. She lives at a hundred and sixty-three-B, West Street. That’s in Kenford.
Man: OK, thanks a lot.
Woman: No problem.