首页
登录
职称英语
Read the letter form a customer, Ding.Dear Sir,We have received the recorders.
Read the letter form a customer, Ding.Dear Sir,We have received the recorders.
游客
2025-05-15
40
管理
问题
Read the letter form a customer, Ding.
Dear Sir,
We have received the recorders. But we found that one recorder was damaged. It was broken on the way to our company .
We would be grateful if you could replace the machine.
Yours faithfully,
Ding Forest
Write a reply to Ding:
apologizing to the customer.
explaining the reason of the mistake.
saying how the problem is being solved.
Write 60-80 words on your Answer Sheet.
Dear Mr. Forest,
选项
答案
Dear Mr. Forest,
I am writing to apologize for our damaged products. Our recorders and by nature, fragile, and we regret that we did not put enough padding around the recorders. We have decided to replace the machine for you within 4 days. Your new recorder will be shipped by air you. We hope you are satisfied with our services. You can contact me any time with queries.
Yours sincerely,
Tim
解析
本文是对商务信件的考查,内容要求是对一位顾客关于录音机损坏的来信进行回复。内容方面,要包括因为产品的某些问题向顾客道歉,解释出现问题的原因,告知顾客问题处理的办法。文章的格式要按照商务信件的要求,因属于道歉信,所以语气要礼貌,有力有据,措辞要合理,得体。
转载请注明原文地址:http://tihaiku.com/zcyy/4076778.html
相关试题推荐
MartinReynoldswroteaformalreplytotheletter,sayingthathisbankwas
ReadtheletterfromMs.Yu,abusinessclubsecretary.DearMr.Ding,Iamthe
Youhavereceivedafaxfromacustomerwhointhefaxcomplainedthatheha
YouaregoingtospendholidaysinHawaiiinJune.Suddenlyyoureceivedal
ReadthisletterwhichyouhavehadfromtheChairmanofMercyAutomotive.Mercy
Readtheletterformacustomer,Ding.DearSir,Wehavereceivedtherecorders.
●Readtheletter.DearMs.DaleyIamwritingtoinquireaboutyourlatest
Youaretheofficedirectorofthedepartmentstore.Readpartofalettero
ReadpartofaletterbelowfromMr.Clinton,themanagerofanofficesupplies
ReadpartofaletterbelowfromTomMillerinvitingyoutoanannualmeetin
随机试题
Youtwohavegotalot______.A、ingeneralB、incommonC、inallD、inanycaseB本题
Hisfriends______himofhavingbrokerhiswords.A、denouncedB、complainedC、accus
StudentexpeditionsdoagreatdealofgoodworkontheArcticislandsbutf
烧伤后代谢性酸中毒的原因有()A.能量代谢亢进 B.组织低灌注 C.肾功
转授权是指商业银行总部对总部相关授信业务职能部门或直接管理的经营单位授予全部或部
患者,女性,53岁。多饮、多食、多尿伴消瘦半年。实验室检查:空腹血糖增高,尿糖阳
患者,男,12岁。间断咳嗽6个月,左膝痛2个月,偶发热,最高体温T38.0℃。
某公司的员工中,拥有本科毕业证、计算机登记证、汽车驾驶证的分别有130人、110
一种商品的价值通过与它相交换的一系列商品表现出来,这种价值形式是()。A.
某施工企业刚建立时,资产总额为8000万元,现发生一笔以银行存款100万元偿还银
最新回复
(
0
)