首页
登录
职称英语
[img]2012q2/ct_etoefm_etoefspeakc_0268_20124[/img]According to the talk, to hand
[img]2012q2/ct_etoefm_etoefspeakc_0268_20124[/img]According to the talk, to hand
游客
2025-02-07
14
管理
问题
选项
答案
According to the talk, to handle the relationship with customers is not too difficult.
Firstly, it’s a matter of attitude, of believing that everyone who buys from us is entitled to the best treatment they can deliver.
Secondly, no matter who is at fault, customers whom we value highly should be given the best service we could provide.
Thirdly, customers who repeatedly place large orders and pay for them will naturally get more attention than those who buy infrequently and have to be badgered to pay what they owe. However, we have to make the assumption that all customers are good unless proved otherwise.
What’s more, in certain businesses, dealing with customer complaints can vary widely, and so putting a formal policy in place may not be very helpful when it comes to dealing with them. It can be more constructive to define the stages of the complaints procedure and create a set of principles against which we can measure our actions in each stage.
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3946545.html
相关试题推荐
[img]2012q2/ct_etoefm_etoefspeakc_0268_20124[/img]Accordingtothetalk,tohand
[img]2012q2/ct_etoefm_etoefspeaka_0088_20124[/img]Stressusuallyaffectssomepa
[img]2012q2/ct_etoefm_etoefspeaka_0083_20124[/img]Oneofmyfavoriteteachersis
Whatdoesthepassagemainlydiscuss?[br]Accordingtothepassage,whywould
[img]2012q1/ct_etoefm_etoeflistz_0917_20121[/img][br]Whatdoestheprofessors
[img]2012q1/ct_etoefm_etoeflistz_0917_20121[/img][br]Whatisthetalkmainlya
[img]2012q1/ct_etoefm_etoeflistz_0842_20121[/img][br]Whatcanbeinferredabou
[img]2012q1/ct_etoefm_etoeflistz_0842_20121[/img][br]Whywillthewomanseeth
[img]2012q1/ct_etoefm_etoeflistz_0842_20121[/img][br]Whydoesthewomanvisit
[img]2012q1/ct_etoefm_etoefspeaka_1914_20121[/img][originaltext]StudentALook
随机试题
HowtoGetPreservedasaFossil【M1】Unfortunatelythec
Theperiodofadolescencemaybelongorshort,dependingonsocial______andon
[originaltext]W:HeyMike,gotasecond?M:Sure,what’sup?W:Theco
雨淋报警阀调试宜利用检测、试验管道进行。自动和手动方式启动的雨淋报警阀应在(
力值较弱、作用力范围小,通过牙在生理范围内的移动,以矫治错畸形的力是A.正畸力
Theworkersfinallycalledoffthestrik
A.长期用药后,需要逐渐增加用量才能保持药效不减 B.长期用药后,产生了生理上
某社会工作者计划运用个案研究法开展研究工作,在资料收集过程中,其正确的做法是()
管理者在进行绩效沟通时需要掌握一些技巧,下列选项中,属于沟通技巧的是()A:态度
一般情况下,公积金个人住房贷款资金必须以()的方式交入售房人账户。A.回单
最新回复
(
0
)